Ward Clerk - Fixed-Term

NHS National Services Scotland; Kilmarnock; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits in a leading healthcare organization as a Ward Clerk at University Hospital Crosshouse. This role focuses on delivering exceptional clerical and reception services within the Clinical Assessment Unit, ensuring a welcoming environment for patients and the public. You will be responsible for maintaining confidential patient records, managing appointments, and providing essential support to the healthcare team. Join a dedicated workforce that values respect, care, and collaboration, contributing to the health and well-being of the community. If you have a passion for administrative excellence and patient care, this position is perfect for you.

Qualifications

• Ability to work flexibly to meet service demands.
• Experience in clerical roles and handling patient records.

Responsibilities

• Provide clerical and reception services in the Clinical Assessment Unit.
• Maintain patient records and manage appointments.

Skills

Flexibility

Clerical skills

Communication

Data entry

Customer service

Education

SVQ Level 2 in Administration

Equivalent qualification or experience

Tools

Computerized patient administration system

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who we are:

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

Position:

An exciting opportunity has arisen for x2 Ward Clerk's based at University Hospital Crosshouse. There are fixed-term posts for 12 months.

What you will do:

You will work within the Clinical Assessment Unit reception area providing a clerical and reception service, receiving patients and members of the public as they arrive at the hospital. Duties include the maintenance and filing of patient confidential records, recording patient related data, admissions and out-patient appointments using the computerised patient administration system, answering telephones and relaying messages.

Knowledge, training and/or experience required to do the job:

1. You should be able to work flexibly in order to meet service demands.
2. Candidates should possess SVQ Level 2 in administration or equivalent qualification or experience.

Hours:

Post 1: Fixed-term, 12 months, 23.96 hours per week

Post 2: Fixed-term, 12 months, 23.82 hours per week

If you would like to find out more about the role, please contact Linda Black on 01563 827556 or alternatively at [e-mail]

ADDITIONAL INFORMATION FOR CANDIDATES

You should apply for this post by completing the application process on JobTrain.

1. DO NOT upload a CV as this will not be used for shortlisting purposes.
2. Posts close at midnight on the indicated date. Late applications will not be accepted.
3. For help to complete an application on JobTrain, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
4. To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
5. Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
6. Please check your email regularly (including junk folders) and also your JobTrain account for updates.
7. Please contact JobTrain Candidate Support Hub: https://jobseekersupport.jobtrain.co.uk/support/home - for advice and support with any system issues.
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9. Once you have submitted your application form you will be unable to make any amendments.
10. Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran.
11. Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk

We are unable to provide sponsorship for bank contracts.