Ward Clerk - Endoscopy

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 19,000 - 23,000; Full time

Job summary

Shrewsbury and Telford Hospital NHS Trust is recruiting a Ward Clerk to join the Endoscopy Unit at The Royal Shrewsbury Hospital. The role supports patient administration and ensures smooth ward operations.

You will need excellent organisational and communication skills, be flexible in a busy environment, and work with a multidisciplinary team to maintain high standards of patient care. You will also require good computer skills to manage the trust's digital systems, assist with admissions and

Qualifications

• Excellent organisational and communication skills
• Experience in endoscopy or gastro is advantageous but not essential
• Good computer skills and ability to manage patient records, admissions/discharges, and follow-up referrals

Responsibilities

• Handle patient records and administrative tasks in a busy Endoscopy Unit
• Support admissions, discharges and coordinate follow-up referrals/appointments
• Assist in general administrative duties as directed by the Senior Nursing Team

Skills

Organisational skills

Communication skills

Flexibility

Job description

** PLEASE NOTE THIS ROLE IS NOT ELIGIBLE FOR VISA SPONSORSHIP **

Job overview

We have an exciting opportunity become available for a Ward Clerk to join the team in our Endoscopy Unit at The Royal Shrewsbury Hospital.

The dedicated and friendly staff work flexibly to cover all specialities gaining a vast array of knowledge, skills and experience.

The successful candidate requires excellent organisational and communication skills, working with a wide range of the multidisciplinary team to ensure the highest patient quality care and experience.

Main duties of the job

This is a busy fast paced environment so you will be flexible in your approach to the role and respond appropriately to the demands of an ever-changing workload. Previous experience in endoscopy or gastro would be an advantage but not necessary.

You will also require to have good computer skills as you will be using the trust's digital systems. You will also be responsible for management of patient records, help facilitate admissions and discharges and book follow on referrals/appointments if necessary.

In addition, you will be required to assist in generaladministrative duties as directed by the Senior Nursing Team If you feel that you can meet this criteria and are eager to take on new challenges within the Department then.

Working for our organisation

We are very proud of the work ethic we have on the unit and the high standards of care we strive to deliver to all our patients.Teamwork is key and every person is essential in creating this positive teamwork ethic.

The successful candidate will be able to role model a continuous professional behaviour and demonstrate through personal behaviour the core values of the Trust.

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team - clinical or non-clinical - plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values - ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.