Ward Clerk Critical Care

Northern Care Alliance NHS Foundation Trust; Oldham; In loco; GBP 21.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual leave allowance

Flexible working

Health and wellbeing hours

Descrizione del lavoro

The Royal Oldham Hospital is seeking an administrative/clerical assistant to provide general clerical support, book patient appointments, answer calls, coordinate emails and manage patient records for the ward. You must have office-based experience and a working knowledge of Microsoft Office, with good communication and organisational skills.

The Northern Care Alliance NHS Foundation Trust employs around 20,000 colleagues across Greater Manchester, delivering hospital and community services; the

Competenze

• Previous office-based experience and working knowledge of Microsoft Office.
• Good communication skills and ability to work in a team or on your own initiative.
• Strong organisational skills and commitment to personal and professional development.

Mansioni

• General clerical duties within the department.
• 7 day working pattern (weekends 1 in 2) 07:30–19:30.
• Ensure patient case notes are up to date and available.
• Data input on the Patient Administration System (PAS).
• Offer constructive views on improving the service and teamwork.
• Deliver and collect patient notes, x-rays and investigations results.

Conoscenze

Office experience

Microsoft Office

Communication skills

Teamwork

Organisational skills

Strumenti

PAS system

Descrizione del lavoro

The Royal Oldham Hospital currently has 22 critical care beds in three pods, A, B and C with 8, 10 and 4 beds respectively. This is made up of 14 level 3 beds and 8 level 2 beds.You will be responsible for effective administration duties, booking patient appointments, call handling, email coordination and other administrative duties., You will be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the ward / department office. They will accurately file reports, notes and results efficiently. Professional staff that have a national Code of Conduct are expected to adhere to that Code and failure to do so could result in disciplinary action being taken. Staff who do not have a regulatory body are expected to conduct themselves in a professional manner and in line with the trust values and polices are all time. You will respond to telephone enquiries from hospital staff and patients efficiently and conscientiously.

Main duties of the job

• General clerical duties, as required, within the department.
• 7 day working (weekends 1 in 2) working 07:30-19:30.
• Ensure patient case notes are available, maintained and up to date.
• Data input on the Patient Administration System (PAS), in line with the Trust Waiting List and outpatient's procedures and policies.
• To offer constructive views on how the existing service and teamwork can be improved upon.
• Deliver and collect patient's case notes, and if applicable x-rays, and investigations results from various locations throughout the hospital.

You must have previous office-based experience and a working knowledge of Microsoft Office.

You must possess good communication skills, have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills and a strong commitment to personal and professional development.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.