Ward Clerk C3

NHS; Poole; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Ward Clerk for their busy adult Trauma ward in Poole. The role is crucial for the smooth running of the ward, handling administrative tasks, and providing support to patients and staff. Ideal candidates will possess excellent communication skills, a background in healthcare, and be dedicated to patient care.

Qualifications

• GCSE (or equivalent) in English and numeracy required.
• Excellent communication and interpersonal skills.
• Good keyboard skills necessary.

Responsibilities

• Welcome patients and visitors to the ward and provide information.
• Undertake clerical and administrative duties for the ward.

Skills

Communication

Interpersonal skills

Keyboard skills

Education

GCSE in English

GCSE in numeracy

Job description

Go back University Hospitals Dorset NHS Foundation Trust

Ward Clerk C3

The closing date is 29 June 2025

This is a busy position on the adult Trauma ward, which cares for patients pre- and post-operatively following surgery for a wide range of injuries. The ward clerk role is pivotal in ensuring the smooth running of the ward.

This is an exciting time to join UHD. We are a three-site acute trust with 'university hospital' status, due to our partnership with Bournemouth University, delivering highly regarded health services to Dorset and beyond. We employ approximately 10,000 staff, with an ambitious £250m estates programme to deliver state-of-the-art facilities for current and future healthcare needs.

Base Location: Poole

Interview Date: TBC

Main duties of the job

Welcome patients and visitors to the ward, answer questions, and provide relevant information sensitively, referring to qualified team members as necessary.

Undertake clerical and administrative duties on behalf of the ward; liaise with team members and other departments to contribute to the effective and efficient running of the ward.

About us

Our values define who we are as #TeamUHD. They underpin everything we do, shaping how we treat patients, visitors, and colleagues.

UHD is investing in services across the Trust, with many being transformed following merger and the New Hospital Programme.

Some services may move sites temporarily or long-term during this period. Interviewing managers will be happy to answer questions about this during the interview.

There is a planned move for this service during Winter 202x5 to Bournemouth. Upon relocation, excess mileage allowance/reimbursement will not apply, and travel between home and work will be considered a commute. Other changes will be handled according to Trust and national policies.

Job responsibilities

For more details, please read the full job description and person specification attached to this advert.

Person Specification

Experience

• Interest in working in the healthcare sector/NHS environment

Qualifications

• GCSE (or equivalent) in English and numeracy
• Excellent communication and interpersonal skills, both written and verbal
• Good keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A DBS check will be required to screen for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust