Ward Clerk - Bank

TN United Kingdom; Southend-on-Sea; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein führendes Unternehmen im Gesundheitswesen sucht einen engagierten Ward Clerk, um das Team in einer dynamischen Umgebung zu unterstützen. Diese spannende Rolle umfasst die Bereitstellung administrativer Unterstützung, um einen reibungslosen Ablauf auf der Station zu gewährleisten. Sie werden die erste Anlaufstelle für Patienten und Besucher sein, ihre Anfragen professionell zu bearbeiten und effektive Kommunikation zwischen den Teammitgliedern zu fördern. Wenn Sie über ausgezeichnete Kommunikationsfähigkeiten und eine Leidenschaft für die Patientenversorgung verfügen, könnte dies die perfekte Gelegenheit für Sie sein, Teil eines Unternehmens zu werden, das sich leidenschaftlich für die Pflege einsetzt.

Qualifications

• Gute Kommunikationsfähigkeiten sind entscheidend für den Erfolg in dieser Rolle.
• Nachweisbare Fähigkeiten in der Schrift- und Zahlenerkennung sind erforderlich.

Responsibilities

• Empfangen von Patienten und Besuchern an der Rezeption.
• Beantwortung von Telefonanrufen und Weiterleitung von Nachrichten.
• Allgemeine Verwaltungsaufgaben auf der Station.

Skills

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

Literacy und Numeracy Skills

Education

Sekundarschulbildung

Job description

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Spire Wellesley Hospital are looking for a Ward Clerk to join their wonderful team on the Bank. Should you have a background dealing with customers face-to-face and via telephone, this could still be the role for you!

At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues. An opportunity has arisen to become a member of the ward team as a Bank Ward Clerk responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.

Duties and responsibilities

• Greet and receive patients, visitors and other members of staff to the wards in a polite and professional manner and to undertake general reception duties.
• Answer the telephone and relay accurate messages as appropriate.
• Maintain effective communications between patients, their relatives and the team within the department.
• Liaise with all members of the multidisciplinary team to ensure effective communications are maintained within the department.
• General ward administration
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.

Who we're looking for

• Good standard of secondary education with demonstrable literacy and numeracy skills
• Excellent communication and interpersonal skills are essential

We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date.

For us,it's more than just treating patients; it's about looking after people.