Ward Clerk

NHS; York and North Yorkshire; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading healthcare provider in York is seeking a Ward Clerk to ensure smooth ward operations. You will manage patient records, coordinate appointments, and provide essential support to healthcare professionals. Ideal candidates possess strong communication and organisational skills, with NHS experience preferred. This is a full-time position offering various benefits including an NHS pension and generous holiday allowance.

Benefits

Access to the NHS Pension Scheme

27 days holiday rising to 33 days

Generous relocation package

Support for personal and work-related issues

Learning and development opportunities

Discounts from various providers

Qualifications

• Experience of dealing with confidential information is required.
• Previous Office/Administrative experience in an NHS environment is preferred.

Responsibilities

• Managing patient records and coordinating appointments.
• Supporting healthcare professionals with administrative tasks.
• Covering admin support for the wards and units.

Skills

Communication skills

Team player

Organisational skills

Computer literacy

Education

GCSE Level or equivalent, including Math and English at C or above

Computer literacy skills to RSA 2, NVQ 2 or equivalent

1 year experience in Office/Administrative role

Tools

Hospital computer systems

Job description

Ward Clerk

Closing date: 07 October 2025

York and Scarborough Teaching Hospitals NHS Foundation Trust are looking for a Ward Clerk on the Acute Medical Unit (Admissions). You will play a vital role in ensuring the smooth operation of our ward.

As a key member of the administrative team, you'll be responsible for managing patient records, coordinating appointments and providing essential support to healthcare professionals. This position requires excellent organisational skills, attention to detail and the ability to work efficiently in a fast paced environment. This role is covering the medicine care group.

If you're a compassionate individual with strong communication skills and a commitment to patient care, we'd love to hear from you!

Main duties of the job

Interested applicants must have excellent communication skills, be a good team player and enjoy meeting and working with the public.

Basic computer skills are also a requirement for the job and NHS experience would be an advantage, however full training will be given to the successful applicant on use of the hospital computer systems.

The successful applicants will be expected to cover all admin support for the wards and units.

Previous applicants need not apply.

About us

For further information on working for our Trust, please visit: https://yorkhospitals.pagetiger.com/hdjgxd

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE- Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Qualifications

• Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
• Computer literacy skills to RSA 2, NVQ 2 or equivalent
• Experience of dealing with confidential information
• Experience (1 year minimum) Office/Administrative role
• Previous Office/Administrative experience in an NHS environment

Skills

• Possess sound communication skills
• Ability to function effectively as part of a Team
• Able to organise and prioritise own workload
• Have the ability to exercise initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust