Ward Clerk

NHS; Sheffield; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading healthcare provider is seeking a Ward Clerk to support the multi-disciplinary team in Integrated Geriatric & Stroke Medicine. Candidates should have strong administrative skills, GCSE qualifications, and experience in a public-facing role. This position offers a demanding but rewarding work environment with training provided.

Benefits

Professional development opportunities

Health and well-being support

Qualifications

• GCSE in English and Maths at Grade C/4 or equivalent.
• NVQ Level II in Business Administration or equivalent.
• Experience in a public-facing role.

Responsibilities

• Support Nursing and Medical teams with comprehensive admin service.
• Maintain Patient Administration and provide support to wards.
• Work as part of a multi-disciplinary team.

Skills

Communication

Admin

Customer Service

Microsoft Office

Education

GCSE English and Maths at Grade C/4

NVQ Level II in Business Administration

Tools

Microsoft Office

Infoflex

SystmOne

Job description

Go back Sheffield Teaching Hospitals NHS Foundation Trust

Ward Clerk

The closing date is 29 June 2025

We are seeking an enthusiastic and dynamic team player with proven admin skills. You need to be flexible and reliable to provide efficient and effective Admin duties supporting the multi-disciplinary team in Integrated Geriatric & Stroke Medicine. We are seeking confident individuals with excellent communication skills and a professional, tactful and diplomatic approach to work within our busy department.

This is a demanding but interesting and varied role. The successful candidate must possess the ability to work as part of a team and the initiative to work unsupervised when necessary. An understanding of confidentiality is essential as well as a commitment to delivering excellent customer service. You must be educated to a GCSE grade C /4 or above in English and Maths (or equivalent experience) and have experience working in an admin environment.

Previous hospital experience including knowledge of Lorenzo would be desirable. Effective communication skills and excellent keyboard skills are also essential. Full training for this post will be provided.

The post will predominantly be at the Royal Hallamshire Hospital but you may on occasion be asked to cover on our wards at the Northern General Hospital therefore a flexible approach to a working is required.

Main duties of the job

To support the Nursing and Medical teams with the provision of a comprehensive administration service.

• Working Monday - Friday 7am - 3pm
• Maintain the Patient Administration and provide admin support to the wards, nursing staff and managers.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives together with the provision of an excellent health and well-being support service.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

Person Specification

Qualifications

• GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
• NVQ Level II in Business Administration / Customer Service / IT

Experience

• Experience of working within an office environment
• Experience of working in a public facing role.
• Relevant experience within the NHS

Skills

• Knowledge of / experience of using information and/or customer service systems.
• Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
• Previous experience Infoflex / 59R Software
• Previous experience of PAS / Infoflex / SystmOne (area specific software)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Teaching Hospitals NHS Foundation Trust

£24,169 a yearpa/pro rata for part time staff