Ward Clerk

NHS; Rhyl; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established health organization in North Wales is seeking a dedicated Ward Clerk to provide essential clerical support across various wards. This role is crucial for ensuring the smooth admission, discharge, and transfer of patients while maintaining confidentiality and professionalism. The ideal candidate will possess strong communication skills in both English and Welsh, alongside a solid foundation in administrative procedures. Join a team that values diversity and is committed to delivering high-quality healthcare services to the community. If you're passionate about making a difference and enjoy a collaborative work environment, this opportunity is for you.

Qualifications

• Demonstrate English and Mathematics to GCSE C Grade or equivalent level.
• Welsh speaking at minimum level 3 is required.

Responsibilities

• Provide efficient clerical service across the wards.
• Maintain strict confidentiality while dealing with patients and relatives.

Skills

English communication

Mathematics

Welsh speaking

Team collaboration

Initiative

Data protection knowledge

Education

GCSE C Grade in English and Mathematics

RSA Level 1 or equivalent

NVQ 2 in Admin/Customer Care

Tools

Microsoft Office

Electronic information systems

Job description

The Ward Clerk will give efficient clerical assistance to the Ward. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.

By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.

Welsh to be learned on appointment.

Main duties of the job

The Ward Clerk is responsible to the Service Manager in providing an efficient clerical service across the wards.

For accountability and development purposes, the Ward Clerk will be under the direct responsibility of the Service Manager.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or knowledge

• Able to demonstrate English and Mathematics to GCSE C Grade or equivalent level.
• RSA Level 1 or equivalent.
• Welsh speaking (minimum of level 3).
• NVQ 2 Admin/Customer Care.

Experience

• Previous experience of office and administrative procedures.
• Previous NHS experience.

Aptitude and Abilities

• Able to use electronic information systems.
• Able to contribute constructively to a team working environment.
• Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary.
• Able to communicate information clearly and sensitively in person and over the phone.
• Knowledge of data protection and patient confidentiality.
• Working knowledge of Microsoft Office packages.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.