Ward Clerk

Cygnet; Oldbury; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a dedicated Ward Clerk to join their team at a state-of-the-art hospital. This role involves ensuring the smooth management of patient care, assisting with administrative tasks, and maintaining compliance with clinical requirements. You will be part of a supportive multi-disciplinary team, contributing to the well-being and care of individuals in a mental health setting. If you are organized, detail-oriented, and thrive in a fast-paced environment, this opportunity is perfect for you. Enjoy a rewarding career with excellent perks and the chance for further learning.

Benefits

Free Health Cash plan

24 hours free GP support line

Free life assurance cover

Free eye tests

Car lease discounts

Discounted gym membership

Free mortgage broker and Insurance cover

Pension scheme

Employee NHS discount savings

"Cycle to Work" scheme

Qualifications

• Experienced in administration in a fast-paced hospital environment.
• Knowledgeable of mental health and patient confidentiality issues.

Responsibilities

• Assisting with forms following Ward Round meetings.
• Maintaining effective filing systems and ensuring data confidentiality.
• Liaising with internal and external agencies.

Skills

Administration in a hospital environment

Organisational skills

Knowledge of mental health issues

Data analysis using Microsoft Excel

Proficiency in Microsoft Word and PowerPoint

Verbal and written communication

Problem-solving skills

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

We are looking for an organised Ward Clerk to help ensure the smooth & safe management of our patient care on the ward to join our team at Cygnet Hospital Oldbury.

At Cygnet Hospital Oldbury, you will be working 40 hours per week from 09:00 am till 17:00, Monday to Friday.

Cygnet Hospital Oldbury is our new state-of-the-art PICU & Acute hospital for women, in the West Midlands.

The service has two wards, a 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

We're focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.

Referrals can come to us from all areas, including other acute services and prison services.

Your Day-to-Day at Cygnet Hospital Oldbury...

• Assisting the wards to generate & complete relevant forms following Ward Round meetings where necessary (e.g. Notice to Accounts / S17 Leave forms / Pre Leave Assessment Forms).
• Helping to ensure the wards are compliant with various clinical dashboards (e.g. advising when care plans are due for review).
• Ensuring paperwork is submitted so the patient database is kept up to date.
• Assisting with the collection of required data to meet corporate requirements.
• Attending Ward Rounds, taking minutes, editing, and issuing the reports.
• Maintaining effective filing systems and decanting service user notes in line with Medical Records policy and procedure.
• Liaising internally regarding ward round meetings as required.
• Liaising with external agencies, referrers, other professionals, and relatives.
• Attending and taking minutes at meetings as requested.
• Recording all enquiries using appropriate documentation and ensuring action is taken where necessary.
• Providing cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.
• Ensuring confidentiality and security of patient-related data at all times.

You are...

• Experienced in administration in a fast-paced hospital environment
• Organised, diligent and can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc.
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

Why Cygnet? We'll offer you...

• £26,510 per year
• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & "Cycle to Work" scheme

Please note successful candidates will be required to undergo an enhanced DBS check.

This vacancy may close prior to this date if a large number of applications are received.