Ward Clerk

NHS; North East, Darlington; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Ward Clerk to join their team. In this role, you'll work 40 hours a week at a mental health inpatient service, where your administrative skills will help ensure the smooth operation of care. You'll assist clinical staff, manage patient records, and contribute to a supportive environment for individuals experiencing mental health challenges. This position offers strong career progression opportunities and a vibrant culture focused on professional growth. If you're passionate about making a difference in the lives of others, this role is perfect for you.

Benefits

Strong career progression opportunities

Expert supervision & support

Cycle to work scheme

Employee discount savings

Healthcare benefits

Travel and leisure discounts

Qualifications

• Experience in a fast-paced hospital environment is essential.
• Strong organizational skills and adherence to processes required.

Responsibilities

• Assist clinical staff with ward administration and ensure accurate information flow.
• Conduct regular audits and maintain patient case notes.

Skills

Administration in a hospital environment

Organizational skills

Knowledge of mental health issues

Data analysis using Microsoft Excel

Verbal and written communication

Problem-solving under pressure

Education

Relevant experience in administration

Tools

Microsoft Excel

Job description

We are looking for a confident Ward Clerk with a passion for delivering outstanding care. You'll be working 40 hours a week, making a positive difference to the lives of the people in our care at Cygnet Victoria House.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10,000 employees empower 2,864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job responsibilities

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

You'll be working 40 hours a week at Victoria House, helping ensure the smooth and safe management of our care.

Cygnet Victoria House is a 26-bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission.

The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we will support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community.

With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

• Assist clinical staff in ward administration
• Ensuring accurate recording & circulation of information
• File all patient case notes & conduct regular audits to ensure all paperwork is up to date
• Complete all ward filing in line with Cygnet policies
• Answer telephone, cover reception & undertake other administrative duties as required
• Ensure that reports are submitted on time & that care plans are accurate & up to date
• Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? We'll offer you

• Strong career progression opportunities
• Expert supervision & support
• Cycle to work scheme & employee discount saving

You are...

• Experienced in administration in a fast-paced hospital environment
• Organised, diligent & can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.

Person Specification

General Requirements

• Please refer to job description above
• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.