Ward Clerk

Calderdale and Huddersfield NHS Foundation Trust; Huddersfield; On-site; GBP 23,000 - 28,000; Full time

Job summary

Calderdale and Huddersfield NHS Foundation Trust in Huddersfield is seeking a Ward 11B clerical/admin assistant to provide essential support to ward staff in a busy acute setting.

You will handle patient and staff queries, maintain stock of ward equipment, operate Trust electronic systems and participate in appraisals and mandatory training.

Qualifications

• GCSE Maths and English Grade 9-2 (A*-E)
• NVQ Level 2 in business administration/customer service or equivalent admin experience
• Commitment to continuing professional development

Responsibilities

• Provide clerical/admin and secretarial support to Ward 11B staff with knowledge of Trust electronic systems
• Deal with queries from patients, visitors and staff
• Participate in regular supervision and mandatory training
• Develop your own development plan with your Line Manager via the Trust Appraisal
• Comply with Trust policies, procedures and protocols and maintain professional conduct

Skills

Organisational skills

Communication skills

Ability to work under pressure

Time management

Education

GCSE Maths & English 9-2

NVQ Level 2 in business administration

Commitment to CPD

Tools

NHS EPR systems

Job description

Main area Medicine Grade NHS AfC: Band 2 Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week (up to 37.5 hours per week) Job ref 372-MED2685-B

Employer Calderdale and Huddersfield NHS Foundation Trust Employer type NHS Site Ward 11B Town Huddersfield Salary £25,272 per annum, pro rata Salary period Yearly Closing 15/11/2026 23:59 Interview date 30/11/2026

Job overview

We are looking for an enthusiastic and motivated individual who enjoys the challenge of working in an acute busy environment. The successful candidate will be hardworking and support the ward staff and promote excellent patient care.

The post holder is responsible for providing all clerical/admin and secretarial support to Ward staff, including a good working knowledge of all Trust electronic systems. The post holder is required to deal with queries from patients, visitors and staff. Maintaining stock control of equipment and consumables specific to the Ward is a fundamental part of this role.

Main duties of the job

• The post holder is responsible for providing all clerical/admin and secretarial support to ward 11B staff, including a good working knowledge of all Trust electronic systems.
• The post holder is required to deal with queries from patients, visitors and staff.
• Participate in regular supervision.
• Attend all mandatory training.
• Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal.
• Comply with all Trust policies, procedures and protocols.
• Carry out duties with due regard to the Trust’s Equal Opportunity Policy.
• Seek advice and support from Line Manager whenever necessary.
• Maintain professional conduct including appearance at all times.

This job description is an outline only and is not definitive or restrictive in any way. It will be regularly reviewed and may be amended in the light of changing circumstances following consultation with the post holder.

Working for our organisation

We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.

We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.

We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.

We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.

Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.

Detailed job description and main responsibilities

Please see the job description and person specification below for full details about the role.

Person specification

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

• Good organizational skills/abilities
• Ability to work under pressure and prioritize own workload
• Good communication skills, able to communicate with all levels of staff
• Personal resilience in a critical care environment

QUALIFICATIONS / TRAINING

• GSCE Maths and English Grade 9-2(A*-E)
• NVQ level 2 in business administration/customer service or equivalent admin experience
• Commitment to continuing professional development

KNOWLEDGE, EXPERIENCE & EXPERTISE

• Previous clerical, administrative and secretarial experience
• Knowledge of word process and packages
• Excellent keyboard skills
• Experience working in the NHS
• Dealing with members of multidisciplinary teams
• Knowledge of Medical terminology
• Experience of EPR and Capacity Management

Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter.

If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £46.40, Standard £25.40 or Basic £25.40) from your salary when you commence in post (including Internal staff). You will also be required to participate in the DBS Update Service and pay the £15 cost per year. This is a condition of your employment.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Sophie Denton Job title Senior Sister Email address [e-mail] Telephone number 01484342475

At Calderdale and Huddersfield NHS Foundation Trust, we are excited to offer a range of volunteering roles, providing rewarding personal and professional opportunities for people from all backgrounds across a wide age range from our local communities, ensuring our volunteers are representative of our service users.