Ward Clerk

County Durham & Darlington NHS Foundation Trust; Darlington; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established healthcare provider is seeking a dedicated Ward Clerk to join their busy gastroenterology ward. This part-time role involves providing essential clerical support to nursing staff, ensuring smooth communication and maintaining confidentiality. The ideal candidate will possess strong computer skills, a commitment to customer care, and good communication abilities. This position offers a unique opportunity to contribute to patient care in a dynamic hospital environment, where every role is vital to the overall success of healthcare services. Join a team that values diversity and is committed to providing high-quality care to the community.

Qualifications

• Essential clerical/administrative experience required.
• Understanding of medical terminology is desirable.

Responsibilities

• Provide clerical support to nursing staff and manage enquiries.
• Maintain ward information boards and sort mail.

Skills

Computer skills

Good communication skills

Customer care

Education

Good standard of general education with grade C or above in English

Tools

Cardea

Job description

Job Summary

We have an exciting opportunity to become a band 2 Ward Clerk part time hours on a busy gastroenterology ward.

Main duties of the job

This post holder will provide clerical support to nursing staff relieving them of certain non-nursing duties. The post holder must at all times provide a positive image of the hospital and ensure confidentiality.

About Us

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Job Description

Job responsibilities

1. The post holder will deal with enquiries, taking and conveying messages.
2. Will sort incoming and outgoing mail.
3. Will maintain ward information boards.
4. Will requisition repairs as required.
5. Use cardea as required.
6. Photocopying as required.

Person Specification

Qualifications

Essential

1. Good standard of general education with grade C or above in English.

Desirable

1. Understanding of medical terminology.

Experience

Essential

1. Clerical/administrative experience.

Desirable

1. Experience of working in the NHS.

Special Skills and Knowledge

Essential

1. Computer skills.
2. Committed to quality customer care.
3. Good communication skills. Knowledge of data protection and confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name
County Durham & Darlington NHS Foundation Trust

Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX

Employer's website
https://www.cddft.nhs.uk/