Ward Catering Assistant

2gether support solutions; Margate; On-site; GBP 40,000 - 60,000; Part time

Job summary

2gether Support Solutions seeks a part-time Ward Catering Assistant to support catering and housekeeping duties within hospital wards. This role focuses on ensuring high standards of cleanliness and service, greatly impacting patient experience. Candidates should be motivated and possess strong communication and customer service skills while ideally having previous experience in catering or customer service.

Benefits

Generous Annual Leave: 25 Days + Bank Holidays

Company Pension

Onsite Childcare Facilities

Cycle to Work Scheme

Employee Assistance Programme

Discounts on travel, accommodation, and more

Access to Blue Light Card

Training and development opportunities

Qualifications

• Previous customer service or catering experience is advantageous.
• Strong communication skills and customer service focus.
• Ability to comply with health and safety regulations.

Responsibilities

• Carry out housekeeping duties and respond to patient requests.
• Prepare and deliver meals according to dietary requirements.
• Maintain cleanliness and proper storage of catering equipment.

Skills

Communication

Customer Service

Motivation

Job description

Job Introduction

2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.

This is a permanent, part time role working 17:00pm to 21:00pm 5/7 on a rolling rota basis..

Ward Catering Assistants are the lifeblood of the NHS and an integral part of the team, providing high levels of patient service, cleaning, and catering support within clinical areas. Previous customer service or catering experience would be an advantage.

You will provide essential support in maintaining the cleanliness and hygiene of the hospital wards and delivering high-quality catering services to patients, ensuring a comfortable and safe environment..

Main duties:

• Carry out housekeeping duties, cleaning, catering and patient services
• Respond promptly to patient requests and needs regarding catering and housekeeping services.
• Comply with the Trust infection and control policies, COSHH, Health and Safety and other statutory legislation
• Take patients’ meal orders, Prepare and distribute meals and beverages to patients according to dietary requirements.
• Clean and sanitise patient rooms, bathrooms, and common areas to high standards.
• Ensure cleanliness and proper storage of catering equipment and utensils.
• Assist in managing food stock, including receiving deliveries and maintaining inventory.

The role requires excellent communication skills, motivation and strong customer service skills. The role has a real impact on the patient experience and focuses on providing exemplary services.

• Generous Annual Leave: 25 Days + Bank Holidays with the opportunity to buy or sell leave.
• Company Pension
• Onsite Childcare Facilities
• Cycle to Work Scheme:
• Employee Assistance Programme
• Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras.
• Access to Blue Light Card
• Access to our employee benefits platform
• Subsidised bus pass.
• Savings on health and beauty, gifts, toys, fashion, and entertainment.
• Training and development opportunities, including functional skills training.

Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.