Ward Assistant Full Days

www.findapprenticeship.service.gov.uk - Jobboard; Stoke-on-Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider in the UK is seeking a Ward Assistant at Royal Stoke Hospital. The role involves delivering meals and ensuring a positive experience for patients and staff. Candidates should demonstrate strong communication, emotional resilience, and a commitment to customer care. Sodexo offers competitive pay and a range of benefits to support employee well-being.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app

Discounts on high street brands

Retirement savings plan

Full training and protective uniform

Flexible working opportunities

Qualifications

• Ability to communicate effectively with colleagues.
• Can work under pressure in a fast-paced environment.
• Motivated to adapt quickly to change.

Responsibilities

• Liaise with colleagues about job duties and catering services.
• Complete daily documentation according to schedule.
• Push and pull food supply trolleys safely.
• Follow established procedures and escalate issues as needed.
• Ensure food production equipment is functional.

Skills

Emotional Resilience

Understanding of Customer Care

Communication Skills

Adaptability

Understanding of Health and Safety

Ability to Work Under Pressure

Teamwork

Initiative

Job description

Job Description

Healthy outcomes start with positive patient experiences.

• 33.25 Hours / 4 on 4 off rolling rota
• £10.45 to £12.60 per hour
• Uniform / Blue Light Card / Perks
• Holidays
• Location is Royal Stoke Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: ST4 6QG

Please take the time to read the attached job description

Job Introduction

Help Serve More Than Just Food—Serve Comfort, Care, and a Smile.

As a Ward Assistant at Royal Stoke Hospital, you’ll play an important role in delivering delicious meals and a positive experience to patients, staff, and visitors.Your cheerful attitude and friendly interactions can brighten someone’s day and bring comfort during challenging times.

At Sodexo, we believe food has the power to heal and uplift—and so do the people who serve it. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You’ll Do:

• Demonstrate strong communication skills to effectively liaise with colleagues about job duties and the delivery of catering services.
• Accurately complete daily documentation as per the assigned schedule.
• Safely push and pull trolleys containing food supplies and equipment.
• Adhere to established procedures and standards, escalating issues to the supervisor when necessary.
• Ensure all food production equipment is functioning properly and that routine cleaning and maintenance schedules are followed.

What You Bring:

• Emotional Resilience
• Understanding of Customer Care
• Ability to listen and have good communication skills
• Adaptable and self-motivated
• Understanding of Health and Safety
• Ability to work under pressure
• Be able to work as part of a team
• To act on their own initiative and adapt quickly to change

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.