Ward Administration Support Officer

NHS Scotland; Wishaw; On-site; GBP 60,000 - 80,000; Part time

Job summary

A national health service provider in Scotland is looking for an Administrative Support staff member to provide effective clerical support for 19.73 hours per week. Candidates should have at least 2 years of experience, proficient IT skills, and strong organisational abilities. The position is fixed-term for 6 months, based in Wishaw, with benefits including annual leave and pension scheme membership.

Benefits

Minimum 27 days annual leave

NHS Pension Scheme membership

Paid sick leave

Occupational health services

Employee counselling services

Qualifications

• Minimum 2 years experience in an administrative/clerical role.
• Experience working in a confidential setting.
• Knowledge of NHS systems and office procedures.

Responsibilities

• Provide efficient and effective administrative/clerical support.
• Ensure smooth running of the department.
• Support Clinical staff to focus on Clinical duties.

Skills

Proficient IT skills, including Microsoft Office

Excellent organisational skills

Communication skills

Time-management skills

Ability to prioritise tasks

Flexibility

Education

Education to standard grade

Job description

The Role

The provision of efficient and effective administrative/clerical support to a receiving unit to ensure the smooth running of the department and to release Clinical staff to perform Clinical duties.

About NHS Lanarkshire

NHS Lanarkshire serves a population of 655,000 across rural and urban communities in North and South Lanarkshire. The organisation comprises Acute Services, Corporate & Property & Support Services, and integrated primary healthcare and social care partnerships.

Requirements

• Minimum 2 years experience in an administrative/clerical role.
• Proficient IT skills, including Microsoft Office.
• Excellent organisational, communication, and time‑management skills.
• Ability to prioritise tasks and work independently.
• Work under pressure.
• Pre‑existing or planned progress towards ECDL.
• Basic training in Management of Aggression.
• Education to standard grade.
• Experience working in a confidential setting.
• Knowledge of NHS systems, office procedures, data protection and good keyboard skills.
• Flexible.

Contract Details

• Fixed‑term or secondment for 6 months.
• Part‑time – 19.73 hours per week.
• Salary pro‑rata.
• Secondment requires written agreement from line manager.

Location and Working Pattern

The role will be based in Surgical and Critical Care within Motherwell/Wishaw Locality. Applicants shortlisted may be considered for similar vacancies in alternative locations.

Benefits

• Minimum 27 days annual leave, increasing with length of service.
• Minimum 8 days public holidays.
• Membership of NHS Pension Scheme with life insurance.
• Paid sick leave increasing with length of service.
• Occupational health services.
• Employee counselling services.
• Work‑life balance policies and procedures.

Contact

Claire Gallacher, Operational Admin Manager – [e-mail]

Jennifer Hughes, Recruitment Administrator – [e-mail]

Diversity & Inclusion

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop and succeed based on their skills, knowledge and talent, regardless of race, disability, gender, sexual orientation or care experience.