Ward Administration Specialist

Allscreens Nationwide Ltd; England; On-site; GBP 23,000 - 26,000; Full time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a proactive Team Assistant to provide comprehensive administrative support to the Ward Manager and multidisciplinary team within Acute Mental Health Services at St Ann’s Hospital.

You will play a key role in ensuring efficient ward administration, managing diaries, preparing reports, and handling correspondence while maintaining confidentiality and professionalism in a busy NHS environment.

Qualifications

• Educated to GCSE level (including English and Maths).
• Experience providing administrative or secretarial support (minimum one year).
• Highly organised with excellent prioritisation skills.
• Proficient in Microsoft Office packages (Word, Excel, PowerPoint).
• Able to work independently and as part of a team.
• Professional, discreet, and able to maintain confidentiality.

Responsibilities

• Provide secretarial and administrative support to the Ward Manager and ward team.
• Manage diaries, arrange meetings, and coordinate communications.
• Produce letters, reports and spreadsheets using Microsoft Office.
• Handle incoming/outgoing correspondence and telephone enquiries.
• Maintain filing systems and electronic records.
• Support workforce administration including staff rotas and leave records.
• Assist with recruitment administration and onboarding new starters.
• Produce reports and maintain audit information.
• Monitor invoices, petty cash and bank hours.
• Provide cross-cover for the Ward Clerk role when required.

Skills

Organised

Prioritisation

Microsoft Office

Independent & team player

Discretion & confidentiality

Written & verbal communication

Education

GCSEs including English & Maths

Administrative experience (1+ year)

Tools

Microsoft Word

Excel

PowerPoint

Job description

Dorset HealthCare University NHS Foundation Trust is seeking a proactive Team Assistant to provide comprehensive administrative support to the Ward Manager and multidisciplinary team within Acute Mental Health Services at St Ann’s Hospital.

You will play a key role in ensuring efficient ward administration, managing diaries, preparing reports, and handling correspondence while maintaining confidentiality and professionalism in a busy NHS environment.