Wales Nursing Support Worker (Children's Outpatients)

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 21,000 - 29,000; Full time

Job summary

The Children’s Outpatient’s Department at Betsi Cadwaladr University Health Board is seeking a motivated assistant to join our small team. You will support registered staff in delivering holistic care to children in outpatient settings, under supervision, and help maintain a safe, clean environment.

The role offers opportunities to learn, develop clinical skills, and contribute to teaching and supervision of students.

Qualifications

• Level 3 health care qualification or equivalent experience.
• Knowledge of safeguarding, GDPR and patient confidentiality.
• Experience in a health or care setting.

Responsibilities

• Assist registered nursing staff with holistic patient care in outpatient settings.
• Maintain dignity and equality of patients and provide play/distraction as needed.
• Report concerns to a registered nurse about patients' health or wellbeing.
• Undertake allocated tasks in the care environment as directed by the nurse in charge.
• Support infection prevention and control practices.
• Contribute to teaching and supervision of students and junior staff.

Skills

Good communication

Teamwork

Organisational skills

Calm under pressure

Care and compassion

Independent working

Education

Level 3 health care qualification

Tools

Microsoft Office

Teams

Job description

Job Overview

The Children’s Outpatient’s Department is looking for an enthusiastic and motivated individual to join our small friendly team. As a department we offer a range of services to children and families and constantly seek ways to develop our service. This is an exciting opportunity for those wishing to learn and develop skills in a supportive environment.

Job Overview

The Children’s Outpatient’s Department is looking for an enthusiastic and motivated individual to join our small friendly team. As a department we offer a range of services to children and families and constantly seek ways to develop our service. This is an exciting opportunity for those wishing to learn and develop skills in a supportive environment.

The Outpatient department works closely with our paediatric department and there may be occasion where our staff will undertake clinical shifts on the paediatric ward.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

• Works as part of the multidisciplinary team delivering care to patients within the outpatient setting under supervision provided by a registered healthcare professional.
• Undertakes personal care activities and clinical care duties with minimal support and supervision as delegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.
• Ensures the registered healthcare professional is regularly updated on the patients/client’s condition and progress.
• Ensures the working environment is safe and hygienic following infection prevention and control policies and processes.
• Contributes to the teaching and supervision of students and junior staff.
• Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSW’s in Wales.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Detailed Job Description And Main Responsibilities

To assist registered nursing staff in providing a high and consistent level of holistic care. Maintaining the dignity and equality of the patient and provision of suitable play/distraction

Reporting to a registered nurse if there is cause for concern with a patients physical health, mental and emotional wellbeing.

To undertake identified allocated tasks in relation to the care environment, and in the relation to the direct care of the patient/client group as identified by the nurse in charge.

Obtaining and testing specimens in concordance with the care plan and reporting and recording results. On completion of NVQ unit or equivalent course.

Person specification

Qualifications And/or Knowledge

Essential criteria

• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
• Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

Essential criteria

• Experience of working within a relevant heath or social care environment, providing direct patient care

Desirable criteria

• Experience of working with patient groups relevant to area of practice
• Experience of working within the NHS

Skills And Attributes

Essential criteria

• Good communication skills – verbal and written, with the ability to convey information clearly and sensitively
• Ability to work with minimum supervision to a high standard
• Ability to keep calm in stressful situations
• Ability to demonstrate a caring and compassionate approach
• Organisational skills, with the ability to plan and prioritise own and others workload efficiently
• Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such TEAMS
• Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.

Desirable criteria

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.