Waking Watch Supervisor

Madigan Gill Ltd; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A fire safety management company is seeking an experienced Waking Watch Supervisor to oversee fire safety patrols, manage the Waking Watch Officers, and ensure compliance with safety procedures. The ideal candidate should have supervisory experience, strong client-facing skills, and the ability to make quick decisions in emergency situations. Training can be provided for fire marshal/fire safety certification. This role is critical in maintaining professional standards and ensuring safety on-site.

Qualifications

• Previous supervisory experience in security, fire safety, or related sector preferred.
• Strong client-facing skills for managing professional relationships.
• Good written and verbal communication skills.
• Ability to remain calm and make quick decisions in emergencies.
• Reliable, punctual, and able to work long shifts.
• Fire marshal/fire safety training (desirable but training can be provided).

Responsibilities

• Supervise and coordinate daily activities of the Waking Watch team.
• Conduct routine fire safety patrols and ensure staff performance.
• Monitor fire safety equipment and report faults or risks.
• Maintain accurate records, logs, and incident reports.
• Act as a point of contact for clients and emergency services.
• Train, mentor, and support Waking Watch Officers.
• Ensure compliance with fire safety regulations and procedures.

Skills

Supervisory experience

Client-facing skills

Communication skills

Decision-making in emergencies

Reliability

Fire safety training

Job description

We are seeking an experienced Waking Watch Supervisor to oversee fire safety patrols, ensure compliance with safety procedures, and manage a team of Waking Watch Officers on-site. The successful candidate will also act as a point of contact for clients, ensuring high standards of professionalism and service delivery.

Key Responsibilities:

• Supervise and coordinate the daily activities of the Waking Watch team.
• Conduct routine fire safety patrols and ensure staff are performing their duties correctly.
• Monitor fire safety equipment and report any faults or risks immediately.
• Maintain accurate records, logs, and incident reports.
• Act as a point of contact for clients, building management, and emergency services if required.
• Provide clear communication and instructions to staff, ensuring consistent high standards.
• Train, mentor, and support Waking Watch Officers as needed.
• Ensure compliance with fire safety regulations, company policies, and site-specific procedures.

Requirements:

• Previous supervisory experience (security, fire safety, or related sector preferred).
• Strong client-facing skills with the ability to manage relationships professionally.
• Good written and verbal communication skills.
• Ability to remain calm and make quick decisions in emergency situations.
• Reliable, punctual, and able to work long shifts.
• Fire marshal/fire safety training (desirable but not essential - training can be provided).