Waking Night Support Worker

Phoenix Learning & Care Group; Dawlish; On-site; GBP 25,000 - 27,000; Full time

Job summary

Phoenix Learning & Care Group is seeking a compassionate Waking Night Support Worker in Dawlish. This role involves supporting young adults with various needs during the night, ensuring their safety and wellbeing. You'll receive comprehensive training and benefits including annual leave, pension, and wellbeing support.

Benefits

28 days annual leave

Pension scheme

Learning & Development Opportunities

Employee discounts

Wellbeing Support

Cycle2Work scheme

DBS cost covered

Medicash scheme after 12 months

Qualifications

• Experience in supporting individuals with Autism, ADHD, or learning disabilities is beneficial.
• Ability to stay awake and alert during night shifts.

Responsibilities

• Support young adults during the night on a lone-working basis.
• Administer medication and assist with health and personal care needs.
• Maintain a safe and homely environment.

Skills

Patience

Compassion

Resilience

Communication Skills

Job description

About The Role

Job Title:Waking NightSupport Worker

Job Location:Dawlish

Salary:Between £25,225.20 and £26,286.26pa, based on 38.5 hours per week, plus an additional £22.80 per shift

Contract Type:Permanent

Making a difference while the world sleeps.

We’re looking for a compassionate and reliable Waking Night Support Worker to join our team, supporting young adults in our small, homely Residential Caresite. You’ll be working through the night to ensure the safety, comfort, and wellbeing of the young adults in your care.

Our waking night shifts are more than just staying awake they’re about being a calm, steady presence when the young adults we support may need it most. You’ll be there to respond if someone is unsettled, can’t sleep, or just needs a friendly face to reassure them. It’s a quiet role, but a crucial one, and perfect for someone who’s calm under pressure, caring, and able to work independently.

The people you’ll support may have Autism, ADHD, or other learning disabilities, and many have experienced trauma in their lives. Some may need more emotional or communication support, or higher levels of personal care. Due to the nature of their needs, they can have challenging nights, and that’s where you come in. Your presence during the night helps them feel calm, safe, and secure. Don’t worry, you’ll receive all the training you need to feel confident in helping them live their best lives.

A day in the life of a Waking Night Support Worker will involve:

• Support young adults during the night on a lone-working basis
• Be a reassuring and calm presence during the night for the young adults we support who wake or are having a difficult night
• Respond sensitively to emotional or behavioural needs, ensuring safety and dignity
• Administer medication (evening and morning) in line with care plans
• Assist with health and personal care needs as required
• Carry out cleaning tasks and maintain a safe, homely environment
• Complete accurate and clear records and paperwork during your shift

To be a successful Waking Night Support Worker, you’ll need:

• Patience, compassion, and resilience – The individuals you support may have experienced trauma, which may have an impact on their communication or lead to behaviour that could be seen as challenging.
• Ability to stay awake and alert throughout the shift
• Great communication skills – Both verbal and non-verbal communication is important in this role as you’ll be speaking to a lot of different people at different times and need to be able to adapt and update support records

In return for your time, you’ll get:

• Holidays –You’ll get 28 days annual leave. You’ll still need to work on bank holidays if the rota requires. You’ll also get an extra day off for your birthday after your first year with us.
• Pension scheme– Our pension scheme is based on you paying in 5%, and us adding 3%.
• Learning & Development Opportunities– We provide comprehensive learning opportunities for team members to develop themselves.
• Discounts– You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
• Wellbeing Support– Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a monthly confidential check in clinic, and group reflective practice sessions.
• Cycle2Work-The cycle to work scheme enables you to buy a bicycle at a discounted rate.
• DBS– As this role requires you to have an enhanced DBS carried out, we will cover this cost.
• After 12 months service - You’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll also get critical illness paid at x1 your annual salary and life insurance paid at x2 your annual salary, to support your next of kin through the difficult times

Please note that as part of our safer recruitment processes, successful applicants will be subject to pre-employment checks including an enhanced disclosure and barring service (DBS) check, and online and social media checks, and reference validation.

At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

INDA