Waitress / Waiter

Bill; Cardiff; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Enhanced Holiday

Restaurant Discounts

Career Progression

Leadership Development

Long Service Rewards

Discounts – Supermarket

Job summary

Bill's in Cardiff is seeking a friendly, guest-focused Waiter/Waitress to join our team. You will deliver warm, efficient service to our guests, help maintain our high standards, and contribute to a welcoming atmosphere where everyone leaves happy.

Training and progression are supported, with regular coaching from the team to help you grow. We value curious, proactive team players who enjoy face-to-face guest interactions, handle busy periods calmly, and take pride in presenting our hospitality

Qualifications

• Guest-focused with a service mindset.
• Willingness to learn and follow standards.

Responsibilities

• Provide attentive service to guests.
• Help maintain hospitality standards across shifts.
• Support team with busy periods and upsell where appropriate.

Skills

Guest focus

Willingness to learn

Job description

Everyone Leaves Happy, this is our mission, and it runs through everything we do.It means taking care of our guests, of course,but it also means taking care of you and the peopleyou work with.

When we look out for each other, support each other, and celebrate every little win, we create an environment where happiness naturally spreads.That’sthe Bill’s way.

We offer a competitive salary, and we have an expectation that a Waiter or Waitress will be able to show us

Guest focus, you are at the cutting edge of making sure everyone leaves happy

Happy to Chat you want to know more about our guests, recognising regular customers and first timers alike

Ready to learn, we are standards driven, we want you to take pride in your work and be curious about how to improve

Our Bill’s Benefits

• Enhanced Holiday for Long Service, 1 Extra Day up to 33 Days Holiday for 5 Years
  
• Enhanced Holiday for Long Service
• Restaurant Discounts up to 100%
• Career Progression
• Best in Class Leadership Development
• Long Service Rewards
• Discounts – Supermarket and Industry

Progression

Half of the leaders in sites, both General Managers and Head Chefs, have been promoted from within our sites in fact 8 of our General Managers started as Waiters -we don’t just talk about it – we make sure progression works for you.

With over 2400 promotions in the last 3 years Bill’s strongly believe in giving you the opportunities to succeed, in site and beyond, 28 of our current Head Office and Support teams started out in sites .

We will support you with regular training sessions and supportive management teams it is a great opportunity to start your first role in hospitality