Waiting Staff, Waterloo

Marston's PLC; London; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join Marston's PLC as a Waiting teammate in London and be part of a vibrant pub environment recognized as the Best Pub Employer at The Publican 2024 Awards. You'll enjoy a supportive team atmosphere, benefits like meal deals and discounts, and clear pathways for career development in hospitality. Whether experienced or new, you'll thrive in creating memorable guest experiences and enhancing your skills alongside passionate teammates.

Benefits

30% discount at pubs and restaurants

Reliable hours contract

£4.50 meal deal during shifts

Flexible hours

High street and online discounts

Apprenticeship programmes

Support from Licensed Trade Charity

Qualifications

• Experience in hospitality is beneficial but not mandatory.
• Willingness to learn and grow professionally.
• Positive personality and individual approach are valued.

Responsibilities

• Create a welcoming atmosphere for guests.
• Take orders and serve food and drinks.
• Upsell menu items and provide excellent service.

Skills

Customer service

Communication

Team support

Job description

We’re looking for new Waiting teammates to join our team!

What you get from us: Join a pub company voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We prioritize our people, offering benefits such as:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract for job security
• £4.50 meal deal during shifts, including popular dishes and a drink
• Flexible and part-time hours to suit your lifestyle
• High street, online discounts, and cashback offers
• Apprenticeship programmes to support your career growth
• A friendly, lively atmosphere with passionate teammates
• Access to Licensed Trade Charity for support with financial, mental, and emotional well-being

New to hospitality? You’ll learn quickly! Our Waiting teams are central to creating memorable guest experiences through quality food and excellent service, making guests want to return.

Whether you’re experienced or just starting out, we’re here to help you excel.

Your role in the Waiting team includes: Creating a welcoming atmosphere, taking orders, serving, upselling, and providing excellent customer service. Support your team and develop your skills in marketing, operations, and people management, with opportunities for long-term career growth.

Next steps are up to you: Progress your skills, aim for higher roles, or explore opportunities across our pubs, hotels, and support centres. We offer various career pathways to suit all ambitions.

What you get from us: Join a company recognized as the Best Pub Employer at The Publican 2024 Awards, with benefits including:

• 30% discount at our venues
• Secure hours contract
• £4.50 meal deal during shifts
• Flexible, part-time hours
• Discounts and cashback offers
• Apprenticeship programmes
• A vibrant, supportive team environment
• Support from Licensed Trade Charity

Come as you are. We value personality and individuality. We can’t wait to see what we can achieve together. Marston’s could be the start of something great for you.

Marston’s. Where people make pubs.