Waiting Staff Waiting Staff

LGH Hotels Management Ltd; Chigwell; On-site; GBP 20,000 - 30,000; Full time

Job summary

A respected hotel management company in Chigwell seeks a passionate hospitality professional to enhance guest experiences. You will engage with guests, ensure high standards of service, and maintain the restaurant's presentation. Ideal candidates have strong customer service skills and a welcoming demeanor. This position offers employee discounts and various wellbeing benefits.

Benefits

Employee discounts on hotel rates

Shopping discounts

Eye care

Free meals on duty

Free parking

Qualifications

• Passionate about hospitality and creating positive guest experiences.
• Customer-focused with strong engagement skills.
• Detail-oriented with high presentation standards.
• Ability to work well in a team environment.
• Professional and representative of the hotel brand.

Responsibilities

• Engage with guests to enhance their dining experience.
• Ensure the restaurant and bar are prepared for service.
• Uphold the hotel's reputation through exceptional service.

Skills

Customer service

Upselling

Teamwork

Attention to detail

Positive demeanor

Job description

Engage & Delight: Spark conversations with guests, take their orders, and use your upselling magic to elevate their dining experience.

Be the Heart of Hospitality: Your friendly and welcoming demeanor will make our guests feel right at home.

Set the Stage: Ensure the restaurant and bar are impeccably prepared for service, maintaining top-notch presentation standards.

Represent Our Brand: As the face of our business, you'll uphold our hotel's reputation through exceptional customer service.

If you have a passion for hospitality and love creating a positive atmosphere for guests, we want to hear from you! The London Chigwell Prince Regent Hotel, part of the Signature Collection By Best Western, is ideally located within walking distance of Woodford train station, and offers a lot, including 62 bedrooms, a chic wedding venue, and five meeting rooms.

Role Requirements:

• Passionate about Hospitality: Someone who genuinely enjoys creating positive experiences for guests and has a warm, welcoming demeanor.
• Customer-Focused: A person who prioritizes guest satisfaction and is skilled in engaging with customers, taking orders, and upselling.
• Detail-Oriented: An individual who ensures the restaurant and bar are always prepared and presented to high standards.
• Team Player: Someone who works well with others and contributes to a dynamic team environment.
• Professional: A candidate who represents the hotel with exceptional customer service and upholds the brand's reputation.

Benefits:

• Enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking