Waiting Staff - Harrogate

Marston's PLC; Harrogate; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount 30%

Flexible hours

Meal deal on shift

Apprenticeships

Gym discounts

GP helpline

Mortgage advice

Long service awards

Career progression

Employee discounts

Job summary

Marston's PLC in Harrogate invites friendly individuals to join our Waiting team in pubs, playing a central role in delivering quality food and memorable guest experiences. You'll take orders, serve, upsell, and work with a lively team to create welcoming atmospheres.

No prior hospitality experience is required as training is provided, with flexible or part-time hours to fit around studies or other commitments.

Qualifications

• No prior hospitality experience required.
• Able to work in a fast-paced environment.

Responsibilities

• Take orders, serve and upsell food and drinks.
• Provide brilliant customer service.
• Support the wider team where needed.
• Develop people, marketing and operational skills while getting paid.

Skills

Customer service

Upselling

Teamwork

Communication

Job description

We're on the lookout for new Waiting teammates to join our team! New to hospitality? You won't be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It's not just delivering delicious, quality food. It's about creating those happy, memorable moments that leaves our guests coming back for more. Whether you're an expert now or you're just starting out, we're here to help you become your absolute best.

• Be responsible for taking orders, serving and upselling our fantastic food and drinks
• Be passionate about providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!

• Be encouraged to progress in your role whilst achieving a long-term career (if that's what you're after)

  Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

  What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support