Waiting Staff

Banana Tree; Portsmouth; On-site; GBP 12,398,000 - 17,909,000; Full time

Benefits offered by this job

Hourly pay & Tronc

Employee discount

Flexible contracts

Career development

Wellbeing program

Early wage access

Rewards & perks

Team events

Job summary

Banana Tree is seeking waiting staff to deliver memorable experiences in a fast-paced, friendly environment. You will greet guests warmly, guide them through a bold Southeast Asian-inspired menu, and contribute to a team-driven service culture.

Training and development opportunities are available, with a focus on growth within the hospitality field. With flexible contracts and competitive hourly pay, this role welcomes individuals who enjoy hospitality, value guest connections, and want to

Qualifications

• No formal experience required; positive attitude and willingness to learn.
• Excellent communication and friendly, welcoming demeanor.
• Ability to work in a fast-paced team environment.

Responsibilities

• Deliver consistent, memorable service to every guest.
• Build rapport with guests and engage in conversation.
• Guide guests through the menu and make personalised recommendations.
• Work collaboratively with the team to ensure smooth service.
• Share ideas openly and contribute to a positive work culture.

Skills

Hospitality

Customer Service

Communication

Teamwork

Job description

Your Adventure Starts Here – as a Waiting Staff at Banana Tree

AtBanana Tree, we believe every great journey begins with a warm welcome and a smile. If you’re the kind of person who thrives on energy, loves connecting with people, and dreams of faraway places like the jungles of Borneo or the street food stalls of Malaysia, then this is your calling.

As a Waiting Staff, you’re not just delivering dishes—you’re delivering experiences. From the zing of a Vietnamese salad to the comfort of a creamy Katsu, you’ll guide our guests through a menu packed with bold flavours and vibrant stories.

This is more than a job. It’s your first step into a world of flavour, culture, and unforgettable moments. Join our team and help us bring the spirit of Southeast Asia to every table.

At Banana Tree, our food takes you places—and so can this role.

Why Join Banana Tree?

We know that happy teams create the best experiences, so we offer:

• Hourly pay and opportunity to earn Tronc
• 50% Employee Discount – Enjoy discounts across Big Table Group brands, plus 25% off for friends & family.
• Flexible Working – Negotiable contracts to suit your lifestyle.
• Career Growth – Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
• Wellbeing & Support –Our Employee Assistance Program includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness & diet plans.
• Perks & Rewards – Access wages before payday, salary finance support, discounted gym memberships, and savings on theme parks, shopping, and entertainment.
• Team Celebrations – Competitions, team parties, and even a chance to win e-points to spend on your favourite retailers

What You’ll Do as a Waiting Staff:

• Deliver consistent, memorable service to every guest.
• Be a sparkling personality, building rapport in a fast-paced environment—this is YOUR stage!
• Guide guests through our menu, making recommendations tailored to their tastes.
• Work as part of a team that lifts each other up and celebrates wins together.
• Share your ideas—we have a genuine open-door policy and value every team member’s voice!

Who We’re Looking For:

If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for.

AtBanana Tree, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.

What’s the process?
Application → CV review → interview → offer and onboarding

You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Banana Tree.