Waiting Staff

Banana Tree; Cardiff; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

50% Employee Discount

Flexible Working

Referral Bonus

Career Growth

Wellbeing & Support

Perks & Rewards

Team Celebrations

Job summary

Banana Tree is looking for waiting staff to deliver memorable Southeast Asian dining experiences in a lively restaurant setting. You will welcome guests, take orders, and guide them through our menu with enthusiasm and personal recommendations. No two shifts are the same as you engage with a diverse team and guests, contributing to a vibrant dining atmosphere.

We value hospitality, teamwork, and energy. Flexible contracts are offered to suit different lifestyles, with opportunities for growth

Qualifications

• Experience in hospitality is preferred but not required.
• Excellent communication and a positive attitude.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver consistent, memorable service to every guest.
• Be a sparkling personality, building rapport with guests on a busy floor.
• Guide guests through the menu and make tailored recommendations.
• Work as part of a team that supports each other and celebrates wins.
• Contribute ideas in an open-door culture and share feedback.

Skills

Hospitality

Customer service

Communication

Teamwork

Job description

Your Adventure Starts Here – as a Waiting Staff at BananaTree

Hourly rate + generous tronc/tips shared fairly among the team

AtBanana Tree, we believe every great journeybegins with a warm welcome and a smile. If you’re the kind of person whothrives on energy, loves connecting with people, and dreams of faraway placeslike the jungles of Borneo or the street food stalls of Malaysia, then this isyour calling.

As a Waiting Staff, you’re not just delivering dishes—you’redelivering experiences. From the zing of a Vietnamese salad to the comfort of acreamy Katsu, you’ll guide our guests through a menu packed with bold flavoursand vibrant stories.

This is more than a job. It’s your first step into a worldof flavour, culture, and unforgettable moments. Join our team and help us bringthe spirit of Southeast Asia to every table.

At Banana Tree, our food takes you places—and so can thisrole.

Why Join Banana Tree?

We know that happy teams create the best experiences, so weoffer:

• A Place for Everyone – We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring enthusiasm and a great work ethic, there’s a place for you in our kitchen!
• 50% Employee Discount – Enjoy discounts across Big Table Group brands, plus 25% off for friends & family.
• Flexible Working – Negotiable contracts to suit your lifestyle.
• Referral Bonus – Get rewarded for bringing great people on board!
• Career Growth – Fully funded Production Chef Level 2 apprenticeships and development programs
• Wellbeing & Support – Our We Care program includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness & diet plans.
• Perks & Rewards – Access wages before payday, salary finance support, discounted gym memberships, and savings on theme parks, shopping, and entertainment.
• Team Celebrations – Competitions, team parties, and even a chance to win e-points to spend on your favourite retailers

What You’ll Do as a Waiting Staff:

• Deliver consistent, memorable service to everyguest.
• Be a sparkling personality, building rapport ina fast-paced environment—this is YOUR stage!
• Guide guests through our menu, makingrecommendations tailored to their tastes.
• Work as part of a team that lifts each other upand celebrates wins together.
• Shareyour ideas—we have a genuine open-door policy and value every team member’svoice!

Who We’re Looking For:

We don’t believe in "culture fit" – we believe in adding toour culture. If you’re passionate about hospitality, great service and makingmemorable experiences to our guests, we want to hear from you.

No experience? No problem! If you have the right attitude, Don’tworry—we’ll teach you everything you need to know.

At Banana Tree, everyone is welcome. We are committed tocreating a workplace where you can be yourself and thrive. If you need anyadjustments during the hiring process, just let us know—we’re happy to help.