Waiting Staff

Waterwheel (92258); Port Glasgow; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in hospitality is seeking enthusiastic Waiting teammates to join their dynamic team. This role offers a fantastic opportunity to create memorable experiences for guests while developing essential skills in customer service and teamwork. With a focus on personal growth and a supportive environment, you will be encouraged to thrive and explore various career pathways within the company. Enjoy flexible hours, a reliable contract, and a range of exciting perks, including discounts and meal deals. If you have a passion for hospitality and a desire to make a difference, this could be the perfect opportunity for you!

Benefits

30% off at all pubs, restaurants, and hotels

Reliable hours contract

£4.50 meal deal option

Flexible hours

High street and online discounts

Apprenticeship programmes

Access to Licensed Trade Charity support

Qualifications

• No specific qualifications required; a passion for customer service is essential.
• Willingness to learn and grow within the role.

Responsibilities

• Take orders, serve food and drinks, and provide excellent customer service.
• Create a vibrant atmosphere and support team members as needed.

Skills

Customer Service

Teamwork

Communication

Upselling

Education

None required

Job description

We’re on the lookout for new Waiting teammates to join our team!

What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.

Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.

As part of our Waiting team you’ll: Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.

• Be responsible for taking orders, serving and upselling our fantastic food and drinks
• Be passionate about providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!
• Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after)

What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.