Waiting Staff

Parkdean Resorts; Nailsea; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance Programme (24/7)

Holiday discount 50%

Friends & family discount 25%

Team member discount 30%

Brand discounts (Hello Fresh, gyms)

Job summary

Parkdean Resorts is recruiting friendly Waiting Staff to deliver exceptional service across our restaurants, bars and venues at our UK parks. You’ll take orders, serve food and drinks, and help guests enjoy a memorable holiday experience.

We’re looking for people who thrive in a busy hospitality environment, with great customer service, clear communication and a positive attitude. flexible shifts, including evenings and weekends, are available and full training is provided.

Qualifications

• Experience in hospitality or customer service is desirable.
• Able to work under pressure in a busy environment.
• Strong communication and a friendly attitude.

Responsibilities

• Take customer orders accurately and handle payments.
• Serve food and drinks promptly and courteously.
• Prepare and clear tables to maintain inviting venues.
• Assist guests with menu information and daily offers.
• Work with kitchen and bar teams to ensure smooth service.

Skills

Customer service

Teamwork

Communication

Hospitality

Flexibility

Job description

At Parkdean Resorts, we're looking for friendly, energetic, and customer focused Waiting Staff to deliver exceptional service across our restaurants, bars, and venues. If you love working with people, thrive in a fast paced environment, and enjoy creating great guest experiences, this is the role for you.

As part of our Waiting Staff team, you'll be a key player in delivering warm, welcoming, and professional service. Whether you're taking orders, serving food and drinks, or making recommendations, you'll ensure every guest enjoys an enjoyable and seamless dining experience.

What you will be doing...

• Taking customer orders accurately and processing payments using tills.
• Serving food and drinks promptly, courteously, and professionally.
• Preparing, clearing, and cleaning tables to maintain a tidy and inviting venue.
• Engaging with guests and providing information on menus, specials, and promotions.
• Maintaining up to date knowledge of menus, allergens, and daily offers.
• Working closely with kitchen and bar teams to ensure smooth and efficient service.

About you...

• The ability to work well under pressure in a busy hospitality environment.
• A positive, friendly attitude with strong customer service skills.
• Clear communication skills and the ability to work effectively as part of a team.
• Good organisational skills and the ability to prioritise tasks.
• Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
• Experience in hospitality, food & beverage, or customer service (desirable but not essential).

So, why Parkdean Resorts?

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training!
• You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?

At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.

Our parks create meaningful memories for our guests and know that great service is more than a smile - it's understanding the value of every moment. Because it's not just what we do, it's who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [e-mail].