Waiting Staff

SSP; Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic team as a Waiting Staff member at a leading food travel company, where your passion for customer service meets exciting challenges in a fast-paced environment. Enjoy flexible scheduling, generous meal discounts, and opportunities for continuous growth and development. Be part of a diverse workplace that values inclusion and offers various support initiatives. This is your chance to make a real difference while enjoying the best part of your journey in the food service industry.

Benefits

Free parking during shifts

75% discount on meals

Employee Discounts at various brands

Friends and Family App discounts

Help@Hand App for support

Flexible Scheduling

Access to training and development programs

Health and Wellbeing Support

Diversity and inclusion initiatives

Financial Support options

Qualifications

• Must be 18 years or older to handle and serve alcohol.
• References required for the last 5 years.

Responsibilities

• Engage with customers and deliver outstanding service.
• Maintain a clean, safe, and welcoming environment.
• Collaborate with team members for smooth operations.

Skills

Customer Service

Team Collaboration

Attention to Detail

Education

High School Diploma

Job description

Pay Rate:

The pay rate is £12.40 per hour. As an incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6am, bringing your rate of pay to £13.60 per hour. We also offer additional service charges.

Shift Pattern:

Full-Time/Part-Time shifts scheduled between 3:00 am and 9:00 pm, including weekends.

• Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
• Applicants must be 18 years or older to perform certain responsibilities, such as handling and serving alcohol, within the Waiting Staff role.

If you're passionate about food and travel, you've come to the right place. We are the global food travel experts, offering something delicious for everyone—whether you're flying, taking a train, or passing by.

We work with over 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club, and BrewDog.

Join our dynamic team as a valued Waiting Staff member, where each day presents exciting challenges in a fast-paced environment. Be the face of exceptional customer service, combining your passion for excellence with our commitment to exceeding expectations. Embrace innovation and teamwork to make a real difference!

Why Join SSP as a Waiting Staff?

• Free parking during shifts
• 75% discount on meals while on shift
• Employee Discounts: Up to 50% off at various SSP brands and franchises across the UK, including 20% off on alcoholic beverages
• Friends and Family App: 20% discount across select SSP units (T&C apply)
• Help@Hand App: Offers shopping discounts, GP appointments, 24/7 helpline, and financial and wellbeing support
• Flexible Scheduling: Promoting work-life balance to accommodate various lifestyles
• Continuous Growth: Access to award-winning training, apprenticeships, development programs, Duty Manager Development Programme, and Chef Academy
• Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave
• Culture: Diversity and inclusion initiatives, LGBTQ+ networks, Women’s Network, Neurodiversity and Disability groups
• Activities: Barista Competition, Millie’s Cookies Ice Off Challenge, Superstars Recognition
• Financial Support: Pension plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, and more

As a Waiting Staff, You’ll:

• Engage with customers and deliver outstanding service
• Maintain a clean, safe, and welcoming environment
• Collaborate with team members for smooth operations
• Uphold SSP values

Feel like you belong at SSP? Apply now and start the best part of your journey as a Waiting Staff!

SSP is proud to be an equal-opportunity employer committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.