Waiting Staff

IHG Hotels & Resorts; Manchester; On-site; Part time

Job summary

IHG Hotels & Resorts is looking for part-time Waiting Staff to join the lively team at The Refuge – Kimpton Clocktower in Manchester. This role offers an exciting opportunity to deliver exceptional service in a vibrant setting, while benefiting from training, career progression, and various employee perks including discounts and holiday packages.

Benefits

28 days holiday including bank holidays

Meals whilst on duty

Taxi subsidy for late shifts

Wagestream access

Refer a Friend program

Qualifications

• Experience as an event waiter/bartender is preferred.
• Ability to work in a busy environment.
• Willingness to learn and be part of a hotel team.

Responsibilities

• Deliver high-quality food and beverages to guests.
• Provide excellent customer service in a bustling environment.
• Work collaboratively as part of a team.

Skills

Guest service

Food service

Teamwork

Job description

A fantastic opportunity for Waiting Staff to join our funky team at The Refuge – Kimpton Clocktower on a Part-Time contract!

You will earn £12.60 per hour, plus service charge

The Refuge is a vibrant and bustling establishment in the heart of Manchester, renowned for its exceptional restaurant and bar experience. Nestled in the historic but with a modern twist – Kimpton Clocktower, we pride ourselves on delivering top-notch service and unforgettable experiences to our guests.

You can check out our instagram pages to have a look at @therefugemcr & @kimptonclocktower!

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!!

Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it Stay Human. What more could you ask? It’s not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans!

Working at Kimpton is not just about working and it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.

Our passion is YOU…come as you are!

Here, you will have space to:

• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
  
  

As Waiting Staff, you enjoy variety and are at your best when being part of a team as well as being passionate about delivering excellent guest service through delivering high-quality food & beverages to all guests.

To succeed as Waiting Staff, you will need:

• To be passionate about delivering great service and great food and drinks
• Previous experience as an event waiter/ bartender is preferential but not a deal breaker!
• Experience with working with customers in a busy environment
• To be willing to learn new things and work as part of a wide hotel team
  
  

What’s in it for you as our Waiting Staff:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities.
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Taxi subsidy for shifts starting/ending between 23:00-06:00.
• Meals whilst on duty
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!
  
  

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as Waiting Staff!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.