Waiting Staff

TN United Kingdom; Gloucester; On-site; GBP 20,000 - 30,000; Full time

Job description

Are you an enthusiastic and customer-focused individual looking to be part of a dynamic food and beverage team? We are seeking a passionate individual to join us here at the hotel and help us create memorable guest experiences.

Responsibilities

1. Provide high-quality food and beverage service to guests.
2. Engage in conversation with guests and take their orders.
3. Use upselling techniques to enhance guest experience.
4. Ensure the restaurant and bar are prepared for service and meet high standards of presentation.
5. Represent the hotel and uphold our brand reputation through exceptional customer service.

Benefits

• Employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
• Eye care, legal & money advice, counseling sessions.
• Cycle to work scheme, wellbeing tips, fitness videos, recipe ideas, health advice.
• Wellbeing podcasts, TV, breathing exercises, 24/7 support line.
• Team rewards & recognition, free meals on duty, free parking.

Ideal Candidate

You should have a strong passion for hospitality, particularly in food and beverage service. Possess excellent communication and interpersonal skills, with the ability to engage guests and deliver exceptional service.

Experience in a similar role is desirable, with a proven track record of high-quality service in a fast-paced environment. A professional and positive attitude, teamwork skills, attention to detail, and flexibility with working hours are essential.

Motivated, reliable, and dedicated to providing an excellent guest experience are key qualities for this role.

Hotel Overview

Located just 5 minutes from the M5 and close to Gloucester train station, the Gloucester Hotel is part of the Signature Collection by Best Western. It features 95 bedrooms, meeting and wedding facilities, and a health club with various amenities.

About Us

Join LGH Hotels Management, with a portfolio of 42 hotels across the UK, including Crowne Plaza, Holiday Inn, and Best Western. Be part of shaping the future of UK hospitality with a dynamic team.