Waiting Staff

Sodexo Prestige Venues & Events; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prestigious hospitality company in Edinburgh seeks a Waiting Team Member for their tea room. The role focuses on providing friendly, professional service in a five-star environment, with an emphasis on customer satisfaction and attention to detail. Relevant experience in coffee, tea, and food service is essential. Motivated individuals who thrive under pressure are encouraged to apply.

Qualifications

• Relevant experience in hospitality, catering, or bar settings.
• Ability to manage time effectively and learn quickly.
• Composure under pressure during service.

Responsibilities

• Welcome guests and take orders.
• Serve beverages and maintain a clean work environment.
• Assist guests with food and beverage suggestions.
• Maintain professionalism and friendliness.

Skills

Hospitality experience

Coffee and tea preparation

Customer service skills

Attention to detail

Job description

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Are you passionate about food and wine? Do you enjoy working in a five-star environment but prefer not to work late nights?

Then Colonnades at The Signet Library would love you to join us as a Waiting Team Member in our tea room.

You will join our small yet dedicated team, providing friendly yet professional service in a beautiful Georgian setting. We value willingness to learn, adaptability, and the ability to thrive in a high-pressure environment to deliver a five-star experience to our guests.

Your ability to manage time effectively, learn quickly, and adhere to established standards will be key.

Colonnades is located within the stunning Lower Library, a venue synonymous with excellence and royalty.

We are ideally looking for someone with relevant experience, including coffee and tea preparation, as well as food and beverage service.

The role involves managing a section and maintaining composure during service.

Rate of Pay: £ per hour + Share of weekly gratuities

• Welcoming guests, taking orders, and serving beverages
• Focusing on customer satisfaction and delivering excellent service
• Serving guests in a friendly, welcoming, and efficient manner while keeping the work environment clean and safe
• Assisting with questions and making suggestions about food and beverage options
• Maintaining professionalism and friendliness
• Being a team player
• Paying attention to detail and punctuality
• Being proactive
• Experience in hospitality, catering, or bar settings

Heritage Portfolio, a sub-segment of Sodexo Live!, provides outstanding catering and event services at cultural destinations, including in-house café services at Britain’s leading visitor attractions such as V&A Dundee, The Signet Library, Portrait Gallery, and hosting private parties, weddings, and prestigious events.

Our mantra is "Never standing still." As we grow in the world of bespoke events and venues, we remain committed to providing an exceptional experience that goes beyond excellent food. We seek passionate, enthusiastic, and motivated individuals to join our team and take pride in their work.