Waiting List Coordinator - General Medicine

NHS Scotland; Glasgow; On-site; GBP 24,000 - 30,000; Full time

Job summary

An exciting opportunity has arisen at NHS Greater Glasgow and Clyde for a motivated individual to join the Waiting List Team at QEUH. This fixed-term full-time position involves managing health records, providing support across different specialties, and requires excellent communication skills. The role is office-based, Monday to Friday, offering a chance to work within a diverse and inclusive healthcare environment.

Qualifications

• Experience in waiting lists and health record processes.
• Proficient in Microsoft Office, especially Excel (pivot tables).
• Ability to work under pressure and manage deadlines.

Responsibilities

• Join the Waiting List Team at QEUH, managing health records.
• Work with various specialties including Respiratory and Cardiology.
• Handle workloads and problem-solving across the work area.

Skills

Communication

Interpersonal skills

Problem solving

Workload management

Tools

Microsoft Office

SharePoint

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a fixed term, full time position of 6 months.

The shift pattern for this position is 0800-1600.

An exciting opportunity has arisen for an enthusiastic and highly motivated individual who possess excellent communication and interpersonal skills to join our Waiting List Team at Queen Elizabeth University Hospital (QEUH). General Medicine (South Sector) provides comprehensive inpatient and outpatient services to the population of NHS Greater Glasgow & Clyde and the West of Scotland.

The General Medicine inpatient service is primarily based at the QEUH and Gartnavel General Hospital. Outpatient services are located on three sites, Gartnavel General, New Victoria and QEUH The Service supports an extensive range of specialties and sub specialties, , Respiratory, Cardiology, Diabetes and Endocrinology, Rheumatology, Immunology and General Medicine.

The ability to work under pressure, managing deadlines and responding to changing priorities is essential. Experience in waiting lists and health record processes is essential. Experience is required in workload management and problem solving across the work area. The post holder should be proficient in the use of Microsoft Office to set up documents and maintain and update databases/spreadsheet (excel/pivot tables knowledge and Sharepoint. Please refer to the job description for further information This post is Mon-Fri 9-5pm – office based.

Informal contact: Chris Park, Interim Service Support Manager,0141 451 6180, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

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