Waiter/ Waitress, Malmaison

Hotel Du Vin; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality brand in Manchester is seeking a Waiter/Waitress to ensure smooth service and excellent customer experiences. This role offers flexible shifts, career development opportunities, and numerous perks, including discounted room rates and dining. Join a team committed to creating unforgettable moments for guests.

Benefits

Heavily discounted staff room rates

35% off dining in restaurants

Fully funded apprenticeship programs

Healthcare cash plans

Referral bonuses up to £1500

Complimentary stays for anniversaries

Qualifications

• No prior experience is mandatory.
• Must have a passion for excellent customer service.
• Willingness to learn essential.

Responsibilities

• Control the flow of service in the restaurant.
• Communicate with kitchen and management for smooth service.
• Help create memorable guest experiences.

Skills

Excellent customer service

Willingness to learn

Job description

Waiter / Waitress, Brand

Rate of Pay / Hours

Type of contract

Location

Get paid for doing what you love, enjoy loads of perks and benefits, learn new skills, and build a career for life with Malmaison.

As a waiter/waitress, you will be the face of the restaurant, helping to control the flow of service, communicating with the kitchen and management to ensure a smooth dining experience for our guests.

We operate 7 days a week, 365 days a year, offering flexible shifts and hours. Our busiest times are during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.

If you're interested in career development, we offer nationally recognized apprenticeships alongside our comprehensive brand training. We aim to help you stand out as 'The Difference' in guest experiences.

Experience isn't mandatory, but a passion for excellent customer service and a willingness to learn are essential.

Join us if you want to be part of a team working with the best food and drinks, and a brand you can be proud of. We create unforgettable memories for our guests and actively encourage internal growth and promotion into management roles.

Additional Benefits

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• Discounted friends and family room rates with 50% off the best available rate.
• 35% off dining in our brasseries and bistros.
• Fully funded apprenticeship programs to support your career development.
• High street discounts on shopping, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare cash plans including dental, optical, and medical from £5/month.
• Referral bonuses up to £1500 for recommending friends.
• Smart, comfortable uniforms.
• Wellness and campaign days promoting activities like Pay Day Lunches, National Popcorn Day, and Mental Health Awareness Week.
• Partnership with Wagestream for instant access to earned wages and financial management tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
• Support for The Brain Charity, aiding those with neurological conditions.
• Employee Assistance Programme – free, confidential support available 24/7 for you and your family.

Sustainability Initiatives

• 100% renewable electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste, driven by staff efforts and sustainability projects.
• Eco-friendly, chemical-free cleaning systems in bedrooms and public areas, with enzyme-based systems in kitchens.
• Volunteer days for sustainable charities, paid in full, twice a year.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified candidates, regardless of race, sex, disability, religion/belief, sexual orientation, or age.