Waiter/ Waitress, Malmaison

Hotel Du Vin; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hospitality brand as a Waiter/Waitress, where you'll be the face of the restaurant ensuring a memorable dining experience. With a commitment to exceptional customer service, you’ll benefit from competitive pay, career development opportunities, and a supportive working environment. This role is ideal for those passionate about hospitality and eager to grow within the food and beverage sector.

Benefits

Discounted staff rates at Malmaison, Hotel Du Vin, and Frasers Hospitality.

50% off the best available rate for friends and family.

35% off dining in our brasseries and bistros.

Fully funded apprenticeship programs.

High street discounts on shops, experiences, holidays, and more.

Cycle to work scheme.

Healthcare cash plans from £5/month.

Referral bonuses up to £1500.

Complimentary stays on work anniversaries.

Employee Assistance Programme for confidential support.

Qualifications

• Passion for excellent customer service.
• Willingness to learn.
• No mandatory experience required.

Responsibilities

• Act as the face of the restaurant, helping control flow.
• Communicate with kitchen and management for a smooth dining experience.
• Participate in flexible shifts, particularly evenings and weekends.

Skills

Customer Service

Communication

Teamwork

Job description

Waiter / Waitress, Brand

Rate of Pay / Hours

Type of contract

Location

Join Malmaison and get paid for doing what you love, with loads of perks and benefits. Learn something new and build a career for life.

As a front-of-house team member, you will be the face of the restaurant, helping control flow, communicating with the kitchen and management to ensure a smooth dining experience for guests.

We operate 7 days a week, 365 days a year, offering flexible shifts and hours, especially during evenings and weekends. Shift patterns and contracted hours are discussed at interview. We also offer nationally recognized apprenticeships alongside comprehensive brand training to support your career development.

Experience isn't mandatory, but a passion for excellent customer service and a willingness to learn are essential.

Be part of something different—working with the best food, drinks, and a brand you can be proud of. We create unforgettable memories for our guests. This role can be a stepping stone into Food & Beverage Management, with active encouragement for internal growth and progression.

In addition to competitive pay, we offer:

• Discounted staff rates at Malmaison, Hotel du Vin, and Frasers Hospitality, from £65 per night.
• 50% off the best available rate for friends and family.
• 35% off dining in our brasseries and bistros.
• Fully funded apprenticeship programs to support your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme—save up to 40% on bikes.
• Healthcare cash plans covering dental, optical, medical, and more from £5/month.
• Referral bonuses up to £1500 for recommending friends.
• Smart uniform that looks professional.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Week, and more.
• Wagestream for instant access to earned wages, tracking your income, and managing money better.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with dinner, bed, and breakfast.
• Support for neurological health through The Brain Charity.
• Employee Assistance Programme offering confidential 24/7 support for you and your family.

Sustainability Goals include:

• 100% renewable electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste.
• Chemical-free cleaning systems and eco-friendly kitchen products.
• Volunteering for sustainable charities two days per year, paid.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunity employers, welcoming applications from all qualified individuals regardless of race, sex, disability, religion, sexual orientation, or age.