Waiter / Waitress - Le Vacherin

Le Vacherin; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A fine dining restaurant in the City of London seeks a Waiter to deliver exceptional service and enhance guest experiences. The ideal candidate will have prior experience in upscale dining, a passion for customer service, and excellent communication skills. A competitive salary, tips, and benefits, including staff meals and training opportunities, are offered. Join our dynamic team dedicated to culinary excellence.

Benefits

Keep all cash and credit card tips

Comprehensive training programs

Complimentary staff meals

Employee discount for family and friends

Competitive salary based on experience

Qualifications

• Previous experience in a supervisory role in upscale dining preferred.
• Passion for delivering exceptional customer service.
• Strong attention to detail and effective communication skills.

Responsibilities

• Deliver exceptional table service and offer insights into the menu.
• Answer phone calls professionally, recording guest reservations.
• Liaise with the kitchen team to ensure seamless service.

Skills

Customer service

Attention to detail

Communication skills

Team-oriented attitude

Job description

Hours: up to 30 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week.

About Us

At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey.

Your Role

As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include:

• Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails.
• Answering phone calls professionally, recording guest reservations and details accurately.
• Taking orders efficiently and liaising with the kitchen team for seamless service.
• Presenting and explaining menus, including specials, to enhance the guest experience.
• Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors.
• Assisting with table setup, clearing, and resetting for the next guests.
• Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin.
• Supporting and training new team members while maintaining a positive and professional demeanor.

Requirements

To excel in this role, you should bring:

• Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus.
• A passion for delivering exceptional customer service and creating memorable dining experiences.
• Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow.
• Strong attention to detail and effective communication skills (verbal, written, and numerical).
• A cooperative, team-oriented attitude that fosters a positive work environment.
• Punctuality, energy, and a proactive approach to challenges.
• Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor.

Benefits

We value and support our team members, providing opportunities for growth and well-being. Benefits include:

• The ability to keep all cash and credit card tips earned in your section.
• A tronc and service charge system that ensures your hourly wage is a set at the interview.
• Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more.
• The company fully funded language and personal development courses in English and French.
• Complimentary staff meals are provided twice daily (breakfast and dinner).
• A generous employee discount for family and friends.
• A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips.

Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you're passionate about fine dining and outstanding service, apply now and start your journey with us!