Waiter/ Waitress, Hotel Du Vin

Hotel Du Vin; Royal Tunbridge Wells; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join Hotel Du Vin as a Waiter/Waitress and be the face of our restaurant. Enjoy competitive pay at £12.30 per hour with flexible hours, numerous training opportunities, and a range of employee perks including discounted room rates, health plans, and referral bonuses. A passion for customer service and teamwork are essential as you help create memorable dining experiences.

Benefits

Heavily discounted staff room rates

Discounted friends and family room rates

35% off dining bills

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral bonuses

Smart, professional uniform

Complimentary stays on anniversaries

Qualifications

• Customer-oriented, flexible with working hours, team player.
• Willingness to learn through our training programs.

Responsibilities

• Manage the flow of service in the restaurant.
• Communicate with the Kitchen and management.
• Enhance guest experiences.

Skills

Customer Service

Communication

Education

Apprenticeship programs

Job description

Waiter/Waitress, Hotel du Vin

£12.30 per hour, 40 hours per week

Permanent/Full time

Location: Tunbridge Wells

Get paid for doing what you love, enjoy numerous perks and benefits, learn new skills, and build a career with Hotel du Vin.

As a key member of our team, you will be the face of the restaurant, helping to manage the flow of service, communicating with the Kitchen and management to ensure a smooth dining experience for our guests.

We operate 7 days a week, 365 days a year, offering flexible shifts and working hours, especially during evenings and weekends. Shift patterns and contracted hours are flexible and can be discussed at interview.

We offer nationally recognized apprenticeships alongside detailed brand training to support your career development. We aim to help you excel and provide memorable guest experiences.

If you want to be part of a premium brand working with the best food and drink, this is your opportunity. We encourage internal growth and progression into management roles.

In addition to competitive pay, we offer:

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• Discounted friends and family room rates with 50% off the best available rate.
• 35% off your bill when dining in our brasseries and bistros.
• Fully funded apprenticeship programs to support your career growth.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme—save up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, medical, and more, starting from £5/month.
• Referral bonuses up to £1500 for recommending friends.
• Smart, professional uniform.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
• Access to Wagestream for instant pay and financial management tools.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
• Support for The Brain Charity, aiding those with neurological conditions.
• 24/7 Employee Assistance Programme offering confidential advice.

Our Sustainability Goals:

• 100% renewable energy for our electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste.
• Eco-friendly cleaning systems in use.
• Volunteer days for sustainable charities, paid in full.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunity employers, welcoming applications from all qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age.