Waiter/ Waitress, Hotel Du Vin

Malmaison Belfast; Bristol; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent hospitality venue in Bristol is looking for passionate front-of-house team members to manage service flow and ensure a memorable dining experience for guests. The role offers a permanent contract with £12.30 per hour and a range of benefits, including career development and discounted staff rates. Join us for the chance to progress into management and be part of a team that values service excellence.

Benefits

Discounted Staff Room Rates

35% off dining

Healthcare Cash Plans

Referral schemes

Complimentary stays on anniversaries

Qualifications

• Friendly and driven individuals with a passion for hospitality.
• Ability to manage service flow and coordinate with kitchen and management.

Responsibilities

• Be the face of the restaurant, managing the flow of service.
• Ensure guests enjoy a smooth and memorable dining experience.

Skills

Passion for service

Teamwork

Communication

Job description

Join Our Team at Avon Gorge Hotel // Goram & Vincent – Part of Hotel Du Vin

Get paid for doing what you love, enjoy great perks and benefits, and build a long-term career with a brand you can be proud of.

We’re looking for passionate, friendly, and driven individuals to join our front-of-house team at Avon Gorge Hotel // Goram & Vincent. In this role, you'll be the face of our restaurant—helping to manage the flow of service, coordinating closely with the kitchen and management team, and ensuring our guests enjoy a smooth and memorable dining experience.

What We Offer:

• £12.30 per hour + tronc

• Performance incentives paid directly to your payslip

• Permanent contract

• 40 hours per week

• Flexible shift patterns – we’re open 7 days a week, 365 days a year. While evenings and weekends tend to be our busiest times, we’re happy to discuss shifts that suit you.

• Career development – from nationally recognized apprenticeships to detailed brand training, we’ll support your growth every step of the way.

• Real opportunities for progression into F&B management and beyond – we love to promote from within.

We create unforgettable experiences for our guests—and we’re looking for people who want to be part of something different, working with top-quality food, drink, and service in a venue full of character and history.

Ready to make your next move? Be the Difference. Join us at Hotel Du Vin.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earned. Wagestream allows you to track wages in real time, stream up to 50% of earned wages, and learn money management tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with neurological conditions to lead healthier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy, mainly from UK Wind Farms
• We recycle at least 70% of our hotel waste, championed by our Sustainability Council
• Transitioned to chemical-free cleaning systems and eco-friendly kitchen systems
• Volunteer for sustainable charities two days per year on full pay

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion, sexual orientation, or age.