Waiter / Waitress (Full Time)

Hickory's Smokehouse; Castle Bromwich, Birmingham, West Midlands Combined Authority; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join Hickory's Smokehouse as a Server and enjoy a competitive pay package of up to £15.31 per hour, including tips. Benefit from excellent training, progression opportunities, and a supportive work environment that values work-life balance and team engagement.

Benefits

Up to £15.31 per hour including Tip Jar

Excellent training & progression opportunities

Birthday reward meal

Free smokin’ BBQ on shift

Christmas Day off work

Paid occasions days off

25% discount for you & 5 friends

Wellbeing support

Team social & engagement calendar

Refer a friend scheme

Qualifications

• Responsible for running a section, taking orders, and ensuring guest satisfaction.

Responsibilities

• Engage with guests and ensure they leave happy.
• Participate in training to enhance hospitality skills.

Skills

Enthusiasm

Drive

Education

A-Level

Degree

Job description

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards!

Join us as a Server and enjoy a package of up to £15.31 per hour including Tip Jar.

If you think you could love our guests as much as we do, and you are bursting with enthusiasm & drive, we believe you will fit right in.

Whether you are a lifelong chatterbox or need a little encouragement, with loads of experience or new to hospitality, our award-winning training & team will help you learn the skills to ‘own the floor’ and become a true hospitality star. You’ll be responsible for running a section within your restaurant, taking orders, getting to know our local community, and ensuring guests leave ‘dancing out the door’!

We look after our team and are passionate about promoting hospitality as a top career choice.

You’ll be rewarded with competitive pay & a host of benefits. We offer real progression opportunities and a company culture that cares and embraces work-life balance. We work hard for you, and we will invest in you. Big time.

Thank Yous & Benefits:

• A package of up to £15.31 per hour including Tip Jar – up to £3.00 per hour in tips!
• Excellent training & progression opportunities – through our award-winning Hickory’s Training Academy.
• Qualification opportunities as you work (up to A-Level & Degree level equivalents).
• Birthday reward meal on us for you & your friends - every year.
• Free smokin’ BBQ on shift – team food & drinks menu.
• Christmas Day off work - every year.
• Moments that matter - Paid occasion days off (Wedding day, kid’s first day at school, moving into first home & more).
• Team Player card – 25% discount for you & 5 friends in all Hickory’s (rising to 50% for loyal service).
• Wellbeing support & 24-hour access to our wellness programme.
• Our pledge to a work-life balance – monitored & managed through our Red Zone.
• A packed team social & engagement calendar & annual team party.
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids.
• Up to £500 for you – through the refer a friend scheme.

Up for the challenge? Click ‘apply’ now – we promise it will be one heck of a ride!