Waiter/Waitress (Fixed Term)

Bettys & Taylors Group; Harrogate; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality company in Harrogate is seeking a Waiter or Waitress to join their Front of House team on a part-time basis until December 2025. The role involves providing excellent customer service and requires good communication skills, as well as previous experience in a customer-facing environment. Various shift patterns are available, including weekends. Employees benefit from free meals, a profit-share bonus, and numerous development opportunities.

Benefits

Free meals and snacks while at work

Discretionary profit-share bonus

Holiday allowance

Employee discounts

Health cash plan

Wellbeing support

Qualifications

• Previous experience in a customer-facing role, ideally in hospitality.
• Passionate about learning menu items.
• Knowledge of food safety procedures is desirable.

Responsibilities

• Provide the highest level of service to customers.
• Work at pace to ensure a magical experience.
• Collaborate with team members to maintain a strong team ethic.

Skills

Customer service

Good communication skills

Ability to work in a team

Job description

An opportunity has arisen in our Front of House team and we are looking for a Waiter or Waitress to join us as part of our team at Bettys Harrogate on a fixed term basis until the end of December 2025. As a Waiter or Waitress you will be responsible for providing the highest level of service to deliver a deliciously magical experience for every customer whilst working at pace. This is a Part Time role working a minimum of 24 contracted hours each week. We have a variety of shift patterns with start and finish times staggered throughout the day which is dependent on the opening hours of the branch. These shifts may include early mornings or evening shifts up to 11pm. You will be required to work at least one day at the weekend every week.

About you

You will have a keen interest in customer service and the ability to work at pace. You will need to have good communication skills and be able to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will be passionate about learning the dishes on our menu to share your knowledge with our customers. Previous experience working in a customer facing environment is a must, ideally within a hospitality business. Knowledge of food safety and health and safety procedures is desirable but not essential as full training is provided.

What we offer you

As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.

We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.

Great People, Great Culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences, and we are committed to offering an inclusive culture where everyone can thrive.

We are an equal opportunities employer and welcome applications from all qualified candidates. The closing date for this vacancy is 7th October 2025.