Waiter/Waitress

Splendid Hospitality Group; York; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prestigious hospitality company in York is seeking a Food & Beverage Associate to provide exceptional service and create a welcoming environment for guests. Responsibilities include attending to guests' needs and ensuring high standards of service. The role offers competitive benefits and a positive work culture fostering growth and development.

Benefits

Fully funded Apprenticeship programmes

Family discounts across the group

Complimentary meals and beverages on shift

Recognition programs like Grand Star of The Month

Qualifications

• Demonstrated experience in a customer service role.
• Ability to work effectively in a busy environment.
• Flexibility to adapt to different tasks as needed.

Responsibilities

• Deliver friendly and efficient service to guests.
• Make recommendations based on guests' needs.
• Ensure a warm and welcoming atmosphere.

Skills

Friendly service

Attention to detail

Effective communication

Job description

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Job Title: Food & Beverage Associate

As a Food & Beverage Associate, you'll deliver friendly and efficient service to create a warm and welcoming atmosphere for all our guests. You will be attentive to our guests' needs from the moment they arrive, make recommendations, and serve accurately and efficiently.

What We Offer

The Grand, York is proud to provide our team with a variety of benefits to enhance engagement. We believe in consistent reward and recognition initiatives, and prioritize health and wellbeing as part of our employer brand. Joining The Grand, York is not just a career but a rewarding journey with opportunities to develop and grow.

• Fully funded Apprenticeship programmes up to level 7
• Supervisory and Management development training programmes, Ignite and Inspire
• Family discounts across our group on accommodation, food, and drink
• 50% discount on cookery classes at our Grand Cookery School
• Monthly Grand Family shop for bulk items to help with living costs
• Discounted local NCP parking and First bus travel
• Complimentary guest experience for you and a guest within your 90-day probation period
• Monthly pay day treats and an annual ‘Thank You’ week
• Diversity celebrations including awareness days and lunches
• Discounts for local attractions in York
• Recognition programs like Grand Star of The Month and Long Service dinner, plus social events
• Company Pension salary sacrifice scheme
• Cycle to Work scheme via Green Commute Initiative
• Participation in Grand Goes Green Team and Grand Plans Team for social events and charity fundraising
• Fully funded ESOL classes
• Onsite Mental Health First Aiders and Employee Assistance Programme
• Employee referral scheme with £350 incentive
• No split shifts, two days off together
• Complimentary meals and beverages on shift