Waiter/Waitress

Christchurch Harbour Hotel; Winkton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Career progression

Internal promotions

Hotel stay discounts

Food & beverage discounts

Meals on duty

Uniform provided

Employee assistance program

Job summary

Christchurch Harbour Hotel & Spa in Dorset is hiring a Waiter/Waitress to join our restaurant team. You will deliver warm, attentive service in a luxury coastal setting, ensuring guests enjoy every detail from menu to mood.

The role offers clear progression within Harbour Hotels, on-site meals, staff discounts, and a stylish uniform. Ideal candidate cares about guest experience and thrives in a team-driven, hospitality-focused environment.

Qualifications

• Experience in a quality food & beverage outlet with a passion for customer service.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced hospitality environment.

Responsibilities

• Take orders and serve guests with warmth and accuracy.
• Provide attentive service to ensure guest satisfaction.
• Maintain high standards of cleanliness and presentation in dining areas.
• Assist with upselling and menu knowledge to drive guest experience.

Skills

Customer service

Interpersonal skills

Hospitality flair

Job description

Who we are… Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

Christchurch Harbour Hotel & Spa is a relaxed coastal spa retreat, set against the backdrop of spectacular Harbour views. This hidden gem is a place to drift away for days of great local food, luxurious pampering and exploring the stunning Dorset coastline.

After the perfect night’s sleep, wake up to incredible views over the water, explore Christchurch Harbour, or hide away with a luxurious treatment at our HarSPA, as you enjoy one of our relaxing spa days or spa breaks.

Featuring two restaurants, both headed up by our Chef Patron Alex Aitken with a philosophy of ‘fresh, seasonal and local’; choose from the recently refurbished Upper Deck Bar & Restaurant, complete with alfresco dining terrace overlooking the Harbour, or the award‑winning Jetty restaurant perched on the water’s edge within the hotel’s grounds.

The role…

We have a superb opportunity for a Waiter/Waitress to join the restaurant team. As Waiter/Waitress you will need experience of working in a quality food & beverage outlet together with a passion for customer excellence. Excellent interpersonal communication skills and flair for hospitality are essential

What’s in it for you…

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.