Waiter/Waitress

Bespoke Hotels; Sandown; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel group in Sandown is seeking a Waiter/Waitress to join their team. The ideal candidate should have at least a year's experience, excellent customer service skills, and a passion for hospitality. Responsibilities include maintaining cleanliness to ensure hygiene, controlling costs, and delivering exceptional service to guests. This role offers competitive salary and development opportunities.

Benefits

Competitive salary

Incentives

Discounted hotel stays

Qualifications

• At least a year's experience in a similar position.
• Ability to deliver great service to guests.
• Willingness to learn as part of the team.

Responsibilities

• Ensure designated areas are cleaned to company standards.
• Help control costs by minimizing waste.
• Respond to guest requests professionally.
• Anticipate customer needs to enhance satisfaction.
• Maintain health and safety standards.

Skills

Customer service

Passion for hospitality

Reliability

Job description

We currently have an amazing opportunity to join the team as a Waiter/Waitress.

Bespoke Benefits… What’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated, and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community, and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests, and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development, and discounted hotel stays for you, your family, and friends.

Requirements

The ideal person will have at least a year's experience in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, reliable, and willing to learn as part of this growing team.

Duties Will Include

• Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas.
• Help control costs through ordering stock and minimising waste.
• Deal with any reasonable requests from guests in a professional manner.
• Strive to anticipate customer needs and react to these to enhance customer satisfaction.
• Ensure all Health and Safety and Fire Safety Company standards are maintained.

Being Bespoke

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees, and £815 million of assets.

We stand today as the UK’s largest independent hotel group, owning a number of hotels and partnering with an ever-increasing portfolio. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.