Waiter/Waitress

Restaurants; Padstow; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a top-rated bistro as a Waiter or Waitress, where you'll bring joy to customers through excellent service and warm hospitality. Enjoy flexible shifts, career development opportunities, and a supportive workplace culture that prioritizes work/life balance. With competitive pay and tips, this role offers a rewarding experience in a family-run business.

Benefits

Free meal for two after one year

50% staff discount in restaurants

Social events with the team

28 days paid holiday annually

Qualifications

• Warm and enthusiastic personality.
• Willingness to learn and grow.
• Ability to work as part of a team.

Responsibilities

• Provide warm welcomes to customers.
• Manage menu knowledge to assist guests.
• Deliver smooth and efficient service.

Skills

Enthusiasm

Customer Service

Team Spirit

Job description

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• Pay - £12.21 per hour (£22,222 per year for a 35-hour week)
• £10.50 for under 18s
• Plus up to £7,600 in tips (paid weekly, based on last year's earnings), giving total potential earnings of £29,822 per year.
• Flexible shifts with part and full-time options
• A Top 100 Best Companies to work for

We are looking for a warm and enthusiastic Waiter or Waitress to join our friendly front of house team at St Petroc's Bistro in Padstow, Cornwall.

We see ourselves as being in the 'cheering up industry' trying to make people smile with great food, drink, and experiences. As we are in the Top 25 Best Hospitality Companies to Work For, we think we are pretty good at making our team smile too. We believe in supporting our teams and embracing diversity, and as such, are a Disability Confident Committed Employer.

Family is the foundation of our business, and we understand the importance of work/life balance and flexibility.

What you’ll be getting up to

• The warmest welcomes
• The best recommendations
• Knowledge of menu and products
• The smooth, efficient service
• The goodbye at the end of the meal that makes the customer want to return

Check us out!

Want to know what it's like to work here?

Check out our 'Life at Steins' media channels.

Grow your career with us

We're passionate about developing our people. 75% of our managers have been promoted from within, and we want to help you fulfill your potential. We'll invest in you with:

• Craft skills and training (wine and food tastings, supplier visits) to develop your knowledge and confidence
• Opportunities to move between parts of our business
• Encouragement to apply for bigger roles when the time is right
• Regular encouragement and support from your manager
• Flexible shifts. Family time and work/life balance are important to us. We'll work with you to find shifts that suit your lifestyle, and full-time employees can request to work a four-day week.
• Brilliant tips. On top of your salary, you'll earn tips paid weekly into your bank, which are not subject to NI deductions. You'll even receive tips when you're on holiday!
• Staff discounts. You'll get 50% off in our restaurants, 20% in our shops and online, plus discounted hotel stays and cookery courses. (Plus double discount in the shops leading up to Christmas).
• Free meal for two. After one year with us, you'll get a complimentary 3-course meal for two in one of our restaurants every year.
• Social events. You'll have the chance to meet Rick and the family at fun social events and parties.
• Plenty of food. We provide quality meals while on duty, including the chance to taste all our dishes, drinks, and snacks during breaks.
• Staff surprises. We like to make you smile with little treats throughout the year.
• Holiday. You'll get 28 days paid holiday annually, increasing after 2 years.

Our story

Rick and Jill Stein started our family-run business in 1975, and today we employ over 600 staff. The business has grown from the first flagship seafood restaurant in Padstow to 10 restaurants across southern England, plus hotels, a cookery school, shops, and an online shop. Rick and Jill are still heavily involved, along with their sons Ed, Jack, and Charlie.

Our Values

We are proud to be a
values-led company, which you will learn more about upon joining. The values we live and breathe are:

• Hospitality is from our hearts.
• Enjoy learning & improving.
• Right thing, right way.
• Bring out the best in each other.
• Show great team spirit.

Good to know...

• Parking – plenty of free parking in Padstow.
• Travel to work – Padstow is on the bus route from Bodmin, Wadebridge, and Newquay, with regular buses throughout the day.
• You can cycle safely from Bodmin and Wadebridge to Padstow along the Camel Trail.
• Uniform – smart black shoes and black trousers are required. We will provide a white shirt and apron.

We'd love to hear from you. To apply, please email your CV to cphillips [at] rickstein.com or click apply to submit a quick application.

If you need additional support or reasonable adjustments at any stage, please let us know.

St Petroc’s Bistro was opened in 1988 by Rick Stein and Jill Stein. Our Bistro specializes in British, French, Spanish, and Italian bistro food. In 2016, Ruby’s Bar was opened next door, and our front of house team enjoys serving guests at both locations.