Waiter/Waitress

White Rabbit Projects; Oxford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is looking for passionate Waiters/Waitresses to join the team at an iconic hotel in Oxford. The role involves providing warm, attentive service, taking orders, and creating memorable guest experiences. Candidates should have experience in hospitality, strong communication skills, and a passion for excellent service. The company offers a competitive hourly rate and a supportive culture.

Benefits

OTE hourly rate from £14.80

Free meals during work

Discounts across WRP restaurants

Wellbeing initiatives and benefits platform access

Qualifications

• Previous experience in a restaurant or hospitality environment is preferred.
• A friendly, confident, and professional manner.
• Ability to multitask and stay organised under pressure.
• Great communication skills and a team-first attitude.
• Passion for food, drink, and outstanding guest service.

Responsibilities

• Welcoming and seating guests with a warm, professional attitude.
• Taking orders and serving food and drinks with attention to timing.
• Answering menu questions and offering thoughtful recommendations.
• Preparing tables and maintaining high cleanliness standards.
• Supporting your team during busy shifts and fostering a positive culture.
• Ensuring guests leave happy and wanting to return.

Skills

Previous experience in a restaurant or hospitality

Friendly and confident manner

Ability to multitask under pressure

Great communication skills

Passion for food and outstanding service

Job description

Join White Rabbit Projects as Waiter/Waitress - Deliver Service with Style at The Randolph, Oxford

At White Rabbit Projects, we believe in warm, attentive hospitality delivered with personality and care. At The Randolph in Oxford — one of the city’s most iconic hotels — we’re looking for passionate, guest-focused Waiters and Waitresses to join our front-of-house team. Whether it’s breakfast in the brasserie, afternoon tea in the lounge, or elegant dining in The Alice, you'll be part of a team that brings every guest moment to life.

If you love working with people, take pride in polished service, and thrive in a fast-paced environment, we’d love to meet you.

Our Values - On Every Tray, At Every Table

HOSPITALITY IS AT OUR CORE: Make every guest feel welcome. Whether it's a friendly greeting or a perfect pour, you’ll be the reason guests return.

WE DO THE RIGHT THING: Support your team, respect your guests, and stay calm and professional — even when it’s busy.

WE PURSUE EXCELLENCE: Be attentive to every detail. Know the menu, anticipate needs, and deliver smooth, confident service.

WE ARE ALL ENTREPRENEURS: Own your section. Look for ways to improve the guest experience, boost efficiency, and support the whole floor.

What Will You Be Doing?

• Welcoming and seating guests with a warm, professional attitude
• Taking orders and serving food and drinks with attention to timing and detail
• Answering menu questions and offering thoughtful recommendations
• Preparing tables and maintaining high cleanliness standards throughout service
• Supporting your team during busy shifts and contributing to a positive work culture
• Ensuring guests leave happy — and wanting to return
  
  

What Do You Need?

• Previous experience in a restaurant or hospitality environment is preferred
• A friendly, confident, and professional manner
• Ability to multitask and stay organised under pressure
• Great communication skills and a team-first attitude
• Passion for food, drink, and outstanding guest service
  
  

WHAT DO WE OFFER?

Aside from an OTE hourly rate from £14.80 per hour, we pride ourselves in offering:

• A supportive, people-focussed culture.
• Delicious meals whilst you’re at work and discounts across WRP restaurants in your free time.
• Wellbeing initiatives such as access to cycle to work scheme and Hapi our benefits platform.
  
  

In addition to all the above, joining the White Rabbit Projects family opens the door for so much possibility. We are a fast-growing team which means you will have ample opportunities to set up processes, share your expertise and learn until your heart (and brain) is content!

If you're passionate about hospitality, committed to doing the right thing, driven to pursue excellence, and ready to embrace your entrepreneurial spirit, we would love to hear from you.