Waiter/ Waitress

Malmaison; Manchester; On-site; GBP 10,000; Part time

Job summary

A well-known hotel brand in Manchester is seeking a Waiter/Waitress to join their team. You will be the face of the restaurant, ensuring a smooth dining experience while communicating effectively with the kitchen and management. This role offers flexible shifts and the chance to gain valuable experience in hospitality. A passion for customer service is essential, while experience is a plus.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off your bill when dining

Fully funded Apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary anniversary stays

Qualifications

• Passion for great customer service and willingness to learn new skills.

Responsibilities

• Control the flow and communicate with the kitchen and management.
• Ensure a smooth and controlled dining experience for guests.

Skills

Customer service

Communication skills

Teamwork

Job description

70 bedrooms

80-seater Bar & Grill

116-seater rooftop bar & terrace

2 meeting rooms, seating up to 12

Situated on Albert Square, across from Manchester’s iconic Town Hall and just a stone’s throw away from Deansgate and some of the city’s most famous attractions. The original Northern Powerhouse! From the roaring mills of the cottonopolis during the industrial revolution to the birth of the punk movement in the UK, its history is as diverse as it is complex. The city’s transition into the vibrant, inclusive, and creative cultural centre we see today began in the empty warehouses when the mills fell silent. Ravers replaced cotton reels as the disused expanses of the former industrial sites filled with the sound of Motown: Northern Soul was born. New life swept onto the cobbled streets and canals as mills were converted into award-winning housing complexes which paid homage to their industrial past and allowed new, diverse communities to flourish. Manchester’s political and cultural past are evident wherever you go: from the steps of the iconic Free Trade Hall where Emmeline Pankhurst first roared her now famous slogan “deeds not words” to the city’s famous Northern Quarter and Canal Street where free thinking, creativity, inclusivity, and individuality flourish. Manchester looks forward as it continues to embrace innovation and change, push the boundaries of contemporary culture and art, and celebrate diversity. All whilst being fiercely proud of its industrial past and place as the powerhouse of the Industrial Revolution.

About The Role

Waiter / Waitress

Rate of Pay: £12.30 / 12 Hours per week

Type of contract: Permanent

Location: Deansgate

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

In this role, you will be the face of the restaurant, helping control the flow, and communicating with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are generally busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Experience isn't a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential.

Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of? We create memories that our guests never forget. This could be your next step into an F&B Management role – we actively encourage internal development and progression. Onwards and upwards.

Benefits

In addition to competitive rates of pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes supporting your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans – dental, optical, medical, and more from £5/month.
• Referral schemes paying up to £1500 for successful referrals.
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and more.
• Wagestream – instant access to earned wages, financial tips, and savings options.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
• Support for neurological health through The Brain Charity.
• Employee Assistance Programme – free, confidential advice 24/7.

Our Sustainability Goals

• 100% of our electricity from renewable energy, mainly wind farms.
• Recycling at least 70% of hotel waste.
• Transition to chemical-free cleaning systems and eco-friendly kitchen practices.
• Volunteer two days per year for sustainable charities, paid in full.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunity employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.