Waiter/Waitress

F1 Arcade; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading entertainment venue in London is seeking a Waiter/Waitress to ensure top-notch customer experiences in a dynamic setting. Responsibilities include prompt delivery of food and beverages, handling guest inquiries, and maintaining a clean service area. Ideal candidates will have previous experience in hospitality or entertainment. This role offers great discounts, social events, and a vibrant work environment.

Benefits

50% off food & drink

Complimentary off-peak racing

Monthly team social events

Enhanced maternity & paternity pay

Employee discount platform

Qualifications

• Previous experience in a hospitality or entertainment setting is advantageous.
• Ability to handle guest questions and complaints professionally.
• Knowledge of dietary requirements and allergens.

Responsibilities

• Ensure prompt and accurate delivery of food and beverages.
• Maintain a clean and organised service area.
• Communicate effectively with the kitchen and bar.

Skills

Customer service

Food and beverage knowledge

Communication skills

Job description

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At F1 Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1 Arcade venues provide an immersive, state-of-the-art F1 racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…

We’re looking for a Waiter/Waitress to join our team at our London St Paul's location.

Key Responsibilities of the Waiter/Waitress:

• Ensure prompt and accurate delivery of food and beverages.
• Handle guest questions, concerns, or complaints with professionalism and urgency.
• Communicate effectively with the kitchen and bar to ensure accurate and timely delivery.
• Maintain a clean, organised, and fully stocked service area.
• Maintain up-to-date knowledge of all menu offerings, ingredients, and promotions.
• Understand dietary requirements and allergens and communicate clearly with the kitchen team.

If you have experience in the below too that would be advantageous:

• Previous experience within a hospitality or entertainment setting.

What we can offer you:

• Great team discount of 50% off food & drink at any time for you and up to 3 friends.
• Complimentary off-peak racing for you and up to 3 friends.
• Monthly team social events.
• Twice yearly team parties.
• Access to GP 24/7.
• Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £950.
• Enhanced maternity & paternity pay.
• Employee discount platform, including gym memberships and retail discounts.
• Financial wellbeing platform.
• Holiday entitlement of 28 days including bank holidays.
• Refer a friend scheme.

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you’re passionate about hospitality, gaming, and delivering top-notch customer experiences then the race is on, you in?