Waiter / Waitress

HAM. Restaurants; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant new restaurant along the Grand Union Canal, where hospitality meets creativity and community. As a vital part of the Front of House team, you'll deliver exceptional service and create memorable experiences for a diverse mix of guests. This exciting role offers opportunities to learn across various positions, from serving to bartending, in a stunning canal-side venue. Enjoy delicious team meals, flexible shifts, and a supportive environment that values every voice. If you're passionate about food, drinks, and great service, this is your chance to be part of an ambitious opening team.

Benefits

50% off food and drinks across all HAM Restaurant locations

20% off retail wine

Delicious team meals on every shift

Flexible shift patterns

Personal development opportunities

Access to training

Qualifications

• Experience in hospitality roles preferred but not essential.
• Eager to learn across various front of house positions.

Responsibilities

• Greeting guests with energy and enthusiasm.
• Delivering exceptional service that's relaxed yet polished.
• Maintaining high standards of cleanliness and organization.

Skills

Hospitality Experience

Communication Skills

Attention to Detail

Teamwork

Learning Agility

Education

Experience in Hospitality

Job description

Front of House (server/runner/bar/barista). From the team behind Crispin and Bistro Freddie, we're launching Canal - an exciting waterside restaurant along the Grand Union Canal within Taxi House Hotel. Our vibrant dining experience blends food, music, and community, with a sun-drenched terrace featuring DJ sets from a floating music barge. Our philosophy celebrates quality ingredients, seasonal cooking, and genuine hospitality in a space where everyone belongs. We create environments where people from diverse backgrounds can thrive, share perspectives, and be authentically themselves. We're seeking passionate team members to join us. Whether experienced or bringing fresh energy, this is your chance to contribute to a vibrant workplace that values every voice. Join our family known for thoughtful food, natural wines, and creative hospitality on the water's edge.
Opening: June 2025.

As part of our Front of House Team at Canal, you'll be at the heart of a truly unique hospitality experience. Our waterside restaurant features a stunning terrace overlooking the canal, where guests can enjoy sunshine, incredible food, and occasional DJ sets from the adjacent music barge. You'll be serving not just hotel guests, but residents from the long-stay apartments, visiting artists from the Dazed Club residency program, musicians using the recording studio, and creative professionals working in the Meadow workspace.

Your day-to-day will include:

1. Greeting a diverse mix of guests with energy and enthusiasm.
2. Guiding guests through our seasonal, modern European menu with knowledge and passion.
3. Delivering exceptional service that's relaxed yet polished.
4. Creating memorable moments through genuine hospitality.
5. Supporting your teammates and communicating clearly across all areas.
6. Maintaining high standards of cleanliness, organization, and presentation.
7. Helping to set up and close down your section with care and attention to detail.
8. Staying knowledgeable about menu changes, specials, and ingredients.
9. Bringing good vibes and positivity to every shift.
10. Learning and developing skills across various front of house positions.

We're looking for someone who:

• Has experience in hospitality as a server, bartender, or barista (preferred but not essential).
• Is eager to learn new skills across different front of house roles.
• Loves food, drinks, and good service—and is excited to share that with guests.
• Has a warm, confident and professional attitude.
• Works well in a fast-paced, team-focused environment.
• Has excellent communication skills and a sharp eye for detail.
• Is reliable, punctual and takes pride in their work.
• Wants to grow, learn and be part of a creative and ambitious opening team.
• Thrives in a creative environment and enjoys interacting with people from diverse backgrounds.

What's in it for you:

• Be part of a vibrant canal-side venue where hospitality meets culture, creativity, and community.
• Work in a stunning space with indoor restaurant and outdoor terrace with regular DJ sets.
• Build relationships with regular guests from the apartment hotel and creative community.
• A welcoming, supportive and inclusive team environment.
• Opportunity to develop skills across multiple areas (service, bar, coffee).
• Delicious team meals on every shift.
• 50% off food and drinks across all HAM Restaurant locations.
• 20% off retail wine.
• Flexible shift patterns, with daytimes and evenings available.
• Personal development opportunities and access to training.

Whether you're passionate about creating the perfect coffee, mixing creative cocktails, or providing attentive table service—or want to learn all three—we'd love to meet you. Join us in creating one of West London's most exciting new dining destinations where food, creativity, and community come together on the water's edge.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday-Sunday
Salary: £14 – £16 hourly

About HAM. Restaurants: The success of the Company is driven by our sense of community and our commitment to our team who deliver a world of difference based on great service and incredible products. Simplicity is key, letting great products sing without fuss.