Waiter/Waitress

PPHE Hotel Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent hotel group is seeking a passionate Waiter/Waitress to join their team in London. The ideal candidate will excel in delivering exceptional service, manage food and drink orders, and contribute to memorable guest experiences. The position offers competitive wages, tips, and a range of employee benefits.

Benefits

Subsidised travel arrangements after midnight

Discounted hotel room rates in Europe

50% F&B discount at restaurants and bars

Two wellness days per year

30 days of holiday per year

Access to pay before payday through Wagestream

Recommend a Friend scheme - £750

Discounted prices through BenefitHub

Gym discounts through Vitality scheme

Free local cycling lessons

Travel season ticket loans

24/7 access to Employee Assistance Programme

Uniforms provided & free dry cleaning

Annual staff parties and events

Qualifications

• Previous experience as a Waiter/Waitress required.
• Excellent communication and interpersonal skills.
• Ability to work in a team and handle a fast-paced environment.

Responsibilities

• Take orders and deliver food & drinks efficiently.
• Ensure memorable experiences for guests.
• Work flexible shifts as part of a rota.

Skills

Customer Service

Flexibility

Passion for Service

Job description

Salary: Up to £15.50/hour (rate inclusive of TRONC)

Waiter/Waitress job opening at Holmes Hotel London

At Holmes Hotel London, we are dedicated to creating stories and memories by delivering excellent and personal service to our guests.

As the friendly face of our 118-bedroom hotel, the Waiter/Waitress, you will do more than welcome guests. With your flair and passion for exceptional service, you will ensure a memorable experience for every guest.

Kitchen at Holmes is an all-day 2 AA Rosette restaurant, neighborhood bar, and destination for lovers of good food.

As our Waiter/Waitress, you will receive:

• Salary: £13.04 per hour plus generous tronc - Up to £15.50/hour (rate inclusive of TRONC)
• Subsidised travel arrangements after midnight
• Heavily discounted hotel room rates in Europe (extends to Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, starting with 30 days of holiday per year – including bank holidays, increasing with years of service
• Two free meals per day, including days off if you wish to come in
• Access to 40% of your pay before payday through Wagestream
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at online and high street stores, supermarkets, major retailers, attractions, restaurants, and cinemas
• Vitality at work scheme with gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Uniforms provided & free dry cleaning (if applicable)
• Annual staff parties and events

We are looking for our Waiter/Waitress, who:

• Takes orders and delivers food & drinks efficiently and friendly
• Ensures our restaurant runs smoothly, delivering memorable experiences
• Is passionate about exceeding guests’ expectations
• Is fully flexible to work shifts on a rota basis
• Has previous experience as a Waiter/Waitress

Located in the heart of Marylebone, Holmes Hotel is an original and unique boutique hotel designed for curious minds. The ideal home from which to explore the city.

Holmes. A home away from home for curious minds.