Waiter / Waitress

The Orangery Restaurant; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant team at a historic venue, where you will provide exceptional service as a Waiter/Waitress. This role offers the chance to work in a unique setting, serving delicious meals crafted from sustainable ingredients. If you have a passion for customer service and thrive in a fast-paced environment, this opportunity is perfect for you. Enjoy professional development and staff discounts while contributing to memorable dining experiences in the beautiful Kensington Palace gardens.

Benefits

Opportunities for professional development

Staff discounts

Unique working environment

Qualifications

• Previous experience as a waiter/waitress or in a customer service role is preferred.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Provide detailed information about the menu and serve food and beverages accurately.
• Maintain cleanliness and organization of dining areas.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Ability to Work in Fast-Paced Environment

Job description

About The Orangery: The Orangery at Kensington Palace offers a royally inspired dining experience, seamlessly blending history with culinary excellence. Originally designed in 1704 as a greenhouse for Queen Anne’s orange trees, The Orangery has transformed into a vibrant restaurant and terrace, serving breakfast, lunch, and afternoon tea. Our menus feature signature dishes crafted with locally sourced, sustainable ingredients.

Role Overview: We are seeking enthusiastic and dedicated Waiters/Waitresses to join our front-of-house team. The ideal candidates will provide exceptional service, ensuring that every guest enjoys a memorable dining experience in our historic setting.

Key Responsibilities:

1. Provide detailed information about the menu when asked (e.g., about portions, ingredients, or potential food allergies).
2. Serve food and beverages promptly and accurately.
3. Communicate effectively with kitchen staff to ensure accurate and timely order delivery.
4. Maintain cleanliness and organization of dining areas.
5. Assist in setting up and closing down the restaurant as required.

Requirements:

1. Previous experience as a waiter/waitress or in a customer service role is preferred.
2. Strong interpersonal and communication skills.
3. Ability to work in a fast-paced environment.
4. Flexibility to work various shifts, including weekends and holidays.
5. A passion for delivering outstanding customer service.

Benefits:

1. Opportunities for professional development and career progression.
2. Staff discounts.
3. A unique working environment within the historic Kensington Palace gardens.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Flexible
Salary: £15.5 – £17 hourly