Waiter / Waitress

Casa Dino Restaurant; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant Italian restaurant in London seeks enthusiastic team members to enhance our guest experience. Responsibilities include welcoming guests, providing menu recommendations, and ensuring prompt service. We're looking for reliable individuals with a positive attitude, and no prior experience is necessary as we offer training. Enjoy competitive pay, flexible hours, and team discounts while joining a supportive environment at Casa Dino Restaurant.

Benefits

Staff discounts on food and drink

Flexible working hours

Qualifications

• A genuine love for hospitality and helping guests.
• Talking with team members and supporting each other.
• Understanding of food and drink pairings.

Responsibilities

• Greet and seat guests warmly.
• Guide guests through our menu and take orders.
• Prepare and serve drinks, ensuring high standards.

Skills

Attention to Detail

Team Collaboration

Positive Attitude

Job description

At **Casa Dino**, we pride ourselves on offering authentic Italian dishes crafted from the freshest, locally-sourced ingredients. With a warm, welcoming atmosphere, we are a beloved spot for both locals and visitors to indulge in delicious meals and great wine. Whether it’s a cosy dinner for two or a family gathering, we’re committed to delivering the true spirit of Italy with every dish.. . **What we’re Looking for:**. - **Passion for Service**: A genuine love for hospitality and helping guests enjoy their dining experience.. - **Positive Attitude**: A friendly, professional demeanor, with a team-focused approach.. - **Experience**: While previous waiting experience is a bonus, it’s not essential. We’re happy to train the right people who are eager to learn!. - **Attention to Detail**: Knowledge of our menu, understanding of food and drink pairings, and the ability to anticipate guests’ needs.. - **Hardworking and Reliable**: A strong work ethic and the ability to work in a fast-paced, dynamic environment.. . . **Your Responsibilities:**. - **Guest Service**: Greet and seat guests in a warm and welcoming manner, ensuring they feel comfortable and valued from the moment they arrive.. - **Menu Knowledge**: Guide guests through our menu, offering recommendations and answering questions about ingredients, preparation, and wine pairings.. - **Order Taking and Delivery**: Accurately take and process orders, ensuring food and drink are delivered to the table promptly and following guest requests.. - **Drink Preparation**: Prepare and serve a variety of drinks, including wine, cocktails, and hot beverages (coffee, tea, etc.), ensuring that they meet our high standards of quality and presentation.. - **Upselling**: Proactively suggest additional menu items, including specials and desserts, to enhance the guest experience.. - **Team Collaboration**: Work alongside kitchen staff and fellow servers to ensure smooth service and meet customer needs.. - **Maintain Cleanliness**: Keep the restaurant tidy, including clearing and resetting tables quickly and efficiently, and maintaining the cleanliness of service areas.. - **Problem-Solving**: Address any guest concerns or issues in a calm and professional manner, ensuring a positive outcome for both the customer and the business.. - **Cash Handling**: Process payments accurately, including handling cash and credit card transactions. . . . **What We Offer:**. - Competitive hourly rates + cash tips. - Full-time contract with flexibility. - Supportive team environment. - Staff discounts on food and drink. . . If you’re ready to be part of a vibrant restaurant serving delicious Italian dishes and want to make a real difference in our customers’ experience, we’d love to hear from you!

Experience: Not required
Languages: English – Advanced
Employment: Full-time
Schedule: Tue-Fri: 17:00-23:00; Sat: 11:00-15:00 & 17:00-23:00; Sun: 11:00-17:00

About Casa Dino Restaurant:

Casa Dino, an independent and long-standing Italian restaurant in the heart of Chiswick, W4. . . Established with a passion for authentic Italian cooking and warm hospitality.